Management Functions & Behaviour (EDL 101) – Semester I
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Block I
Concept of Management
1. Modern managers are:
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2. Coordinating people and human resources to accomplish organizational goals is the process of?
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3. _______ is the process of getting completed efficiently and effectively with and through other people?
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4. Effectiveness is Synonymous With_____
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5. Efficiency refers to___
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Nature of Management
1. Nature of management can be described as:
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2. Management is Science is characterized by:
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3. Management as Art has these characteristics:
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4. Which one is not the characteristics of Management as Profession:
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5. A manager is responsible not only to its ______ but also to the society.
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Scope of Management
1. Management has scope in ___ the department of an business unit.
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2. In production department scope of management is in:
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3. ___________________ can be regarded as a process of identifying and assessing the consumer needs?
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4. ________________ is concerned with managerial and operative functions:
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5. The main functions of financial management includes:
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Functions of management Planning
1. Planning, Organizing, directing and controlling are there?
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2. Planning involves defining the organization’s goals, establishing an overall strategy for achieving those goals, and developing a comprehensive set of plans_____
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3. Planning can’t eliminate change. Managers plan in order to____.
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4. _____ facilitates optimum utilization of resources which brings economy in operations?
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5. ______________ requires peeping in future, analyzing it and predicting it.
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Functions of Management_3_Organizing
1. Organizing is the function of management which follows:
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2. Importance of Organizing Functions Include:
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3. Organizational ______helps in clarifying the role positions to every manager.
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4. How many Principles are there in Organizing?
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5. According to the principle, the whole work of concern should be divided amongst the subordinates on the basis of qualification, abilities and skills?
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Functions of Management_4_Staffing
1. Staffing is the process of choosing _____ people for organization?
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2. Staffing includes:
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3. In the natural of staffing, it includes:
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4. Staffing Keeps lot of importance in an Organization, because:
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5. Which factors considered as internal factor, which affects staffing process in an organization?
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Functions of management Directing
1. Directing is a continues process initiated at____.
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2. ___________ communication helps a manager to understand the subordinates to express their feelings?
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3. Unity of command means getting orders/command from only_ _______supervisor.
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4. There are ____ principles of Directing?
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5. Nature of directing include:
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Functions of Management 5 Controlling
1. Measurement of accomplishment against the standards and correction of deviation?
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2. Controlling is the _____ function of the management process.
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3. Controlling is a ______ process in every organization?
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4. Planning and controlling are _____ functions of a business enterprise?
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5. What is M.B.O?
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Levels of Management
1. All levels of management between the supervisory level and the top level of the organization are termed___________________.
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2. Executive vice president, president, managing director, chief operating officer, chief executive officer, or chairman of the board are position associated with which of the following levels of managements?
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3. The lowest level of management is ________.
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4. Supervisor is another name for whom?
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5. Functions of lower management include:
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Evolution and Foundations
1. _____ is a set of autonomous unit, each typically machine bureaucracies in itself, coordinated by a central headquarter?
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2. Which theory was proposed by Douglas Mc Gregor?
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3. Who proposed the four principles of scientific management?
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4. Evolution of modern management began in the late ______, after the industrial revolution?
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5. Companies started emphasizing individual workers in __________.
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Classical Theories -1
1. Which of the following is an example of the Hawthorne experiments?
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2. The schools of management thoughts developed _______ during the period are known as ‘Neo-classical school of thought’,’
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3. Human relation’s School approaches’ Prominent was _____
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4. Contributions of human relation is
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5. Which of the following thinkers believed that leaders are not born but also developed through proper training in human behavior?
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Classical Theories -2
1. According to Max Weber, one of the principle of bureaucracy is:
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2. Which of the following option was created to hire highly trained specialist for the operating core?
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3. Which of these is a characteristics of bureaucracy?
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4. Fayol’s has given _____ Elements of Management?
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5. Functional Foremanship is the concept related to___________
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Neo-Classical Theories -1
1. Which of the following is an example of the Hawthrone experiments?
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2. The school of management thoughts developed________ during the period are known as ‘Neo-classics Schools of Thought’,
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3. Human Relation’s School Approaches’ Prominent advocate was______
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4. Contributions of Human relation is/are
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5. Which of the following thinkers believed that leaders are not born but also developed through proper training in human behaviour?
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NEO-CLASSICAL THEORIES -2
1. Who propounded the Need’s theory?
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2. Which of the following is a need that motivates human behaviour as per the achievement motivation theory?
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3. Which of the Maslow’s needs reflects individuals desires for status, superiority, self-respect, and prestige?
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4. Who has proposed X-Y theory?
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5. Chester Bernard was the _________ of new Jerray Bell Telephone Company?
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Systems Approach to organization
1. According to which approach, management is a logical process and it can be expressed in terms of mathematical symbols and relationship?
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2. System theory treats an organization as a____
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3. __________ was the first person to utilize the systems approach in the fields of management?
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4. An organization is a dynamic system as it is responsive to its environment.
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5. System approach is based on the generalization that everything is_______.
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Modern Organization Theory 1
1. How many factors influence organization in contingency approach?
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2. Modern organization theory is of recent origin, having developed in early _____.
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3. Who said, “The distinctive qualities of modern organization theory are its conceptual analytical base, its reliance on empirical researches data and , above all, its integrating natures”.
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4. Which approach accepts-the dynamics and complexities of the organization structure?
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5. Out of these, which one is not the limitation of the contingency approach?
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Modern Organization Theory 2
1. _________________school is also sometimes called, ‘Operation Research ”or “ Management Science School’.
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2. It uses scientific techniques for providing base for managerial decision?
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3. _________ are used to solve management problems whereas mathematical models were previously used for the purpose.
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4. Mathematics _____________ provide tools for analysis but they cannot be treated an independent system of management thought.
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5. This approaches does not give any weight age to _______ which plays a dominant role in all organizations?
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BLOCK-II
Planning Concepts
1. Planning is the ___ step which is basically a logical think process?
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2. Planning is deciding best _____ among others to perform different managerial functions:
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3. Planning also involves Knowledge of the company’s resources and the future_____ of the business?
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4. Planning leads to _______of methods and operations for growth and prosperity of the enterprise?
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5. Effective planning can creates an atmosphere ____________ in organization?
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Planning objectives
1. The personal goal aligns with the _________ of completing the subdivision
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2. In planning , desired results translate into objectives at the various _levels
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3. Planning specifies ______ objectives and assumed the company will meet them as it has in the past.
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4. The technique championed by management expert Peter Drucker and became commonly used in the 1960’s is known as:
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5. MBO is a supervised and _________ activity.
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Planning technique
1. Learning useful planning methods and factors eliminates _____ gap;
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2. There are ____ basic plans that apply to all businesses, large or small.
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3. Strategic plans should be created by _____ only.
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4. A solid marketing plan will help you achieves gross income and_____.
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5. To make business planning come alive and succeed there are ______ simple practices that must be always be employed?
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Organizing – Concepts
1. Which is not among Barnard’s features of organisational authority?
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2. Organizing is the function of management which follows?
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3. What is the duty to act according to the authority that has been given?
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4. Importance of Organizing Function includes?
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5. Organizing aims to serve?
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Organizing Delegation
1. An organizational practice according to which decision making freedom is available to lower level managers is classified as:
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2. Maximum freedom for managers and minimum constraints are main features of:
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3. Which organisational structure is decentralized?
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4. The degree of decentralization is determined by:
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5. Quick Decision-Making includes:
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Organizing Centralization
1. A process of retaining authority in the hands of a few high level managers is called:
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2. Minimum freedom for managers and maximum constraints are main features are:
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3. Which of the following structure(s) centralized?
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4. Centralized organizations can suffer from the negative effects of several layers of___________.
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5. Centralization hampers the growth and development of___.
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Organizing decentralization
1. An organization practice according to which decision making freedom is available to lower level managers is classified as:
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2. Maximum freedom for managers and minimum constraints are main features:
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3. Which organisational structure are decentralized?
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4. The degree of decentralization is determine by:
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5. Quick Decision-making includes:
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DIRECTING CONCEPT & CHARECTERISTICS
1. Directing is a continuous process initiated at____?
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2. _______ communication helps a manager to understand the subordinates to express their feeling?
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3. Unity of command means getting orders from only ____ supervisor.
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4. There are ____ principles of Directing?
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5. Nature of Directing includes:
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Control & Coordination
1. Controlling can be defined as __ performance to achieve organizational goals?
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2. Controlling is important & guiding to keep ___ on track?
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3. Control is exercised at ____ level of management?
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4. Co-ordination is an effort to _____ effectively energies of different groups?
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5. ______ facilities co-ordinations by integrating the various plans through mutual decision?
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BLOCK-III
Learning
1. Human behaviour Usually Learned by observation, shapes their behaviour. This comes under___________?
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2. Learning does not happen all at once, but it builds upon and is shaped by knowledge
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3. The social Learning theory of learning is given by:
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4. The reinforcement theory of learning is given by:
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5. The Classical conditioning theory of learning is given by:
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Perception
1. Perception is the process by human organize their ______ to give meaning to their own environment.
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2. People’s attitude, motives, interest, experiences and expectation affect.
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3. __________________ starts with the initial contact between a mother and her new infant.
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4. Perception is influenced by _____ factors?
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5. Can be defined as changes in the environment; these changes can be detected by us through external or internal manner.
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Personality
1. Genetic or hereditary factors may be more critical for some_______ characteristics
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2. Man comes to form ideas and attitudes according to the environment he lives in.
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3. Every culture exerts a series of general influences upon the who grow up under it.
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4. Which Factors determine the personality of a person:
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5. The ______________ also mould the personality to greater extent, through which an in individual learn various new things?
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Conflict Management
1. Prelude to conflict involves all the factors which possibly arise a _____ among individuals..
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2. Competing is the approach.
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3. Unmanaged or poorly managed conflicts generate a breakdown in trust and lost..
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4. Transactional Analysis is developed by:
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5. The grapevine communication means:
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Motivation and Job performance
1. Motivation is the process of simulating people to actions to accomplish the ______.
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2. Hygiene factors are those job factors which are essential for existence _____ of at workplace.
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3. These needs emerge from society. Man is social animal.
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4. Motivational factors include:
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5. Fredrick Herzberg, a behavioural scientist proposed a two factor theory or the motivator-hygiene theory.
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Co-ordination & Communication1
1. Which of the following options is an important issue in the definition of communication?
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2. Effective communication helps the managers in carrying out which of the basic function?
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3. Which of these is an electronic mode of communication?
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4. Effective communication plays a very important role in achieving ___.
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5. Effective communication also reduce the____.
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Decision Making
1. An individual while making any _____ uses his own intuition and views?
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2. ________ play important roles as they determine both organizational and managerial activities:
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3. Individuals have a tendency to think and question before______.
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4. Tactical decision is a decision:
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5. Individuals decision making saves ______ and energy.
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BLOCK-IV
Group Processes & Introduction to team1
1. Group are almost always a _____ of a larger organization .
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2. A group is a based on the concept of a synergy to attain the____________.
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3. The buy in of the _____ is far better in a group process.
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4. Individuals who are not _____ with each other can never form a team.
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5. How many stages are there in team development?
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Leadership
1. Because leading is one of the four basic managerial functions, _______ leaders?
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2. Leaders are______.
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3. Behavioural theories of leadership focused on________.
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4. Which leadership style tends to centralize authority and make unilateral decision?
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5. A democratic consultative leader
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Power and Politics
1. Power is:
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2. Which of the following is not implied in the definition of power?
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3. Which of the following is true concerning power?
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4. Formal power can come from:
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5. The most important aspect of power is that it?
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BLOCK-V
Organizational Structure
- ORG. _______ can also be considered as the viewing glass or perspective.
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2. It frees the manager and the individual workers to concentrate on their respective roles and responsibility.
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3. _______ point’s are their in importance of organizational Structure.
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4. Purpose of Organizational structure includes:
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5. Proper Balancing include:
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Organizational Design & Organizational Culture
1. An organisational practice according to which decision making freedom is available to lower level managers is classified as:
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2. The process of dividing the work and then grouping them into units and subunits for the purpose of administration is known as:
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3. Organisational design is based on decision about______.
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4. Every organization has its unique style of working which often contributes to its ______.
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5. There are _____ objectives of organizational design.
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Delegation of Authority
1. Decentralized is not the same as______.
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2. Implication of centralized includes:
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3. Creating Responsibility and accountability include:
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4. Granting of authority includes:
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5. How many steps are there in delegation?
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