DRIVE: WINTER DRIVE 2015
PROGRAM: MBA
SEMESTER: II
SUBJECT CODE & NAME: MB0047 – MANAGEMENT INFORMATION SYSTEMS
BK ID: B1968 CREDIT: 4 MARKS: 60
Q.1: Explain some of the essential features of modern organisation
Listing the features and Explaining each of them in brief 10
Q.2: a. Explain First-order and second-order effects
b. Distinguish between hierarchy and matrix organisational structures
a. Explaining First-order and second-order effects 5
b. Distinguish between hierarchy and matrix organisational structures 5
Q.3: How to use information system to support competitive strategy? Explain with an example for each strategy
5 strategy and its use of information system (7 MARKS)
Examples for each of the strategy (3 MARKS)
Q.4: Briefly explain the Customer Relationship Management (CRM) system. What are the various facilities created by CRM?
Explaining CRM Systems 4
Examples of various facilities created by CRM 6 10
Q.5: Briefly explain the different aspects of the need for database systems.
Explaining any eight aspects of the need for database systems 10
Q.6: Write short notes on
a. Centralised IT management
b. Decentralised IT management
a. Explaining Centralised IT management 5 10
b. Explaining Decentralised IT management 5
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