Amity BBA 3rd Sem ASODL Production & Operations Management

Part 1
Q1. A manufacturing company has monthly demand for one of its products as follows
Month Demand
Feb 52
March 49
April 55
May 58
June 60
July 42
August 51
September 61

Develop a 3 – month moving average forecast and a three month weighted average forecast with weights of 0.50,0.30 and0.20 for the most recent demand values in that order
Q5. Write short note on any three of the following.
a) 5-S
b) TQM
c) ISO
d) BPR
e) SQC
Q8. Critically analyze and compare the teachings of Edward Deming, David Juran and Philip Crosby.

Case Study:
Q1. Construct X & R charts and investigate if the process is in control. Given- A2=0.577 D3=0 D4=2.114

Q1. All are types of plant layout, except—
Q2. Which of the following is not an extrapolative method of forecasting?
Q3. All of the following are quality Gurus except—
Q4. EOQ stands for
Q5. Who proposed the PDCA cycle?
Q6. Which one of the following is not a type of Control Chart in Statistical Quality Control?
Q7. Which of the following functions is not a core function of an organization?
Q8. BPR stands for-
Q9 Walter Shewhart is listed among the important people of operations management because of his contributions to—
Q10. Henry Ford is noted for his contribution to—
Q11. Taylor and Deming would have both agreed that—
Q12. Who among the following is associated with contributions to quality control in operations management?

Q13. The field of operations management is shaped by advances in which of the following fields?
Q14. The five elements in management process are—
Q15. The responsibilities of operations manager include—
Q16. All of the following decisions fall within the scope of operations management except for—
Q17 Which of the following would not be an operations function in a fast food restaurant?
Q18 Current trends in operations management include all of the following except—
Q19 Gibson Valves produces cast bronze valves on an assembly line. If 1600 valves are produced in an eight hour shift, the productivity of line is—
Q20. The largest contributor to productivity increase is ——— , estimated to be responsible for——- of the annual increase.
Q21. Which variable is taken along the abscissa or X axis in a p-chart?
Q22. Which kind of labor force is required in case of Jobbing Production?
Q23 5-S are all, except—
Q24. PPC stands for—
Q25 Most operations produce a mixture of both products and services. Which of the following businesses is closest to producing “pure” services?
Q26. Operations can be classified according to the degree of variation in demand and visibility of the operation as well as their volume and variety of production. Which of the following operations would be classified as high variation and high visibility?
Q27 Range is calculated in which of the following control chart?
Q28 Which of the following is not a typical service attribute?
Q29 The Dulac Box plant produces 500 cypress packing boxes in 10 hour shift. Due to higher demand company decided to operate three 8-hour shifts instead. They are now able to produce 600 boxes a day. What has happened to production?
Q30. Three commonly used productivity variables are—
Q31. Productivity can be improved by–
Q32. Who prepares the daily production report?
Q33. Work study is also called———- study.
Q34. The ratio of output to input of a production system is commonly known as—
Q35. ISO stands for—
Q36. Which one of the following would not normally be considered a general characteristic of service?
Q37 The——— is the probability that a good lot will be rejected by the sampling plan.
Q38. The —– is the defect level for which lots are regarded as bad lots.
Q39. Which of the following is the least likely decision to be made by Operations Manager?
Q40. Which of the following would not be normally considered as key feature of Operations Management?
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