SMU, 1st Sem MBA, MB0048 –Management Process and Organizational Behavior (Summer 2015)

Q1. List and describe the different strategies in the Organization.
Listing the strategies
Explaining the strategies
Q2. What do you mean by Decision Making? Explain Decision making under certainty, uncertainty and risk. Describe the steps in Creative Decision making.
Definition of Decision making.
Decision making under certainty, uncertainty and risk
Steps in Creative Decision making
Q3. What is meant by ‘span of control’? Differentiate between narrow
span of control and wide span of control. What are the factors that
influence the span of control?
Meaning of ‘span of control’
Difference between narrow span of control and wide span of control
Factors that influence the span of control
Q4. Define Organizational behavior. What are the various approaches to Organizational behavior?
Definition of OB
Approaches to OB
Q5. Perception is the way we see and interpret things. Explain the importance of such ‘perception’. What are the factors affecting perception?
Importance of perception
Factors affecting perception
Q6. Give the definition and importance of ‘Motivation’. Describe ‘Maslow’s hierarchy of needs theory’.
Definition of Motivation
Importance of Motivation
Maslow’s hierarchy of needs theory

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SMU, 1st Sem MBA, MB0043 –Human Resource Management (Summer 2015)

Q1. The success of HR plans depends on the accuracy of HR forecasts. What is the meaning of this HR forecasting? Describe the following HR forecasting techniques: (a) Index/ Trend analysis and (b) Expert forecasting.
Meaning of HR forecasting
Index/ Trend analysis
Expert forecasting
Q2. Write short notes on: (i) Selection test and (ii) Interviews
(i) Various selection tests conducted by organizations
(ii) Interview process and Types of interviews
Q3. What do you mean by management development? What are its objectives and methods?
Meaning of management development
Objectives
Explanation of On-the-job and Off-the-job development methods
Q4. Suppose you have joined as HR executive in a software company.The first task you have been assigned is to work on Career planning. What are the various career programs will you consider?
List of various career programs
Explanation of the career programs
Q5. Define performance review. What are the types of appraisal methods? Describe the ways to evaluate an employee individually.
Definition of performance review
Types of appraisal methods
Explanation of individual evaluation methods
Q6. Many organizations maintain a disciplinary policy or system to regulate the behavior of the employees and deal with acts of indiscipline. Describe such various disciplinary action – penalties
in business organizations.
List the commonly practiced disciplinary actions
Explanation of each of these actions

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SMU, 1st Sem MBA, MB0038 – Management Process and Organizational Behavior

Q1. Explain the concept of Management. Discuss the importance of Management.
Concept of Management
Explain the importance of Management
Q2. Discuss the steps involved in the Planning process
Explain the steps involved in the Planning process
Q3. What do you mean by Control? Explain the pre-requisites of an effective Control system
Meaning of Control
Explain the pre-requisites of an effective Control System
Q4. Discuss the concept of a Group. Explain the purpose of a Group. Discuss the types of Formal Groups
Concept of a Group
Purpose of a Group
Types of Formal Groups
Q5. Discuss any ten characteristics of an Effective team
Explain any ten characteristics of an Effective team
Q6. Write short notes on the following:
a) Goleman’s Model of Emotional Intelligence
b) Fielder’s Contingency Model of Leadership
Concept of Goleman’s Model of Emotional Intelligence
Concept of Fielder’s Contingency Model of Leadership

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SMU, 1st Sem MBA, MB0039 –Business Communication

Q1. As a speaker you are addressing a group of people. What could be the possible barriers in this communication?
Q2. What is the importance of Kinesics and Proxemics in communication? Explain with
examples.
Kinesics with example
Proxemics with example
Q3. What are the steps in making oral business presentation?
Steps
Q4. Imagine a new product from kids’ apparel industry. Write a persuasive letter to customers, persuading them to buy your company’s product.
Choosing the product and describing in letter
Persuading the customer to buy it
Q5. You are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?
Aspects to be kept in mind during job interview
Q6. Write short notes on:
a) Skimming
b) Notices
a) meaning and role of skimming
b) Meaning and role of notices

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SMU, 1st Sem MBA, MB0040 & STATISTICS FOR MANAGEMENT

Q1. Distinguish between Classification and Tabulation. Explain the structure and components of a Table with an example.
Meaning of Classification and Tabulation
Differences between Classification and Tabulation
Structure and Components of a Table with an example
Q2. (a) Explain Arithmetic mean.
(b) The mean wage is Rs. 75 per day, SD wage is Rs. 5 per day for a group of 1000 workers and the same is Rs. 60 and Rs. 4.5 for the other group of 1500 workers.Find the mean and standard deviation for the entire group.
(a) Explanation
(b) Solution
Q3. Mr. Arun and Mr. Bhandari play a game. If Mr. Arun picks up an even number from 1 to 6, Mr. Bhandari will pay him double the amount equal to picked up number. If Mr. Arun picks up an odd number then he has to pay amount equal to double the picked up number. What is Mr. Arun’s expectation?
Solution
Q4. The probability that an employee will get an occupational disease is 20%. In a firm having five employees, what is the probability that:
i) None of the employees get the disease
ii) Exactly two will get the disease
iii) More than four will contract the disease
(i) Solution
(ii) Solution
(iii) Solution
Q5. Microsoft estimated that out of 10,000 potential software buyers, 35% wait to purchase the new OS Windows Vista, until an upgrade has been released. After an advertising campaign to reassure the public was released, Microsoft surveyed 3000 buyers and found 950 who are still skeptical. At 5% level of significance, can the company conclude that the population of skeptical people had decreased?
Q6. Explain Chi-square test and the conditions for applying chi-square test
Meaning
Conditions

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SMU, 1st Sem MBA, MB0041 FINANCIAL AND MANAGEMENT ACCOUNTING

Q1. Analyze the following transaction under traditional approach.
18.1.2011 Received a cheque from a customer, Sanjay at 5 p.m. Rs.20,000
19.1.2011 Paid Ramu by cheque Rs.1,50,000
20.1.2011 Paid salary Rs. 30,000
20.1.2011 Paid rent by cheque Rs. 8,000
21.1.2011 Goods withdrawn for personal use Rs. 5,000
25.1.2011 Paid an advance to suppliers of goods Rs. 1,00,000
26.1.2011 Received an advance from customers Rs. 3,00,000
31.1.2011 Paid interest on loan Rs. 5,000
31.1.2011 Paid instalment of loan Rs. 25,000
31.1.2011 Interest allowed by bank Rs. 8,000
Analysis of transaction –with accounts involved-nature of accountaffects
and debit/credit.
Q2. The trial balance of Nilgiris Co Ltd., as taken on 31st December, 2002 did not tally and the difference was carried to suspense account. The following errors were detected subsequently.
a) Sales book total for November was under cast by Rs. 1200.
b) Purchase of new equipment costing Rs. 9475 has been posted to Purchases a/c.
c) Discount received Rs.1250 and discount allowed Rs. 850 in September 2002 have been posted to wrong sides of discount account.
d) A cheque received from Mr. Longford for Rs. 1500 for goods sold to him on credit earlier, though entered correctly in the cash book has been posted in his account as Rs. 1050.
e) Stocks worth Rs. 255 taken for use by Mr Dayananda, the Managing Director, have been entered in sales day book.
f) While carrying forward, the total in Returns Inwards Book has been taken as Rs. 674
instead of Rs. 647.
g) An amount paid to cashier, Mr. Ramachandra, Rs. 775 as salary for the month of November has been debited to his personal account as Rs. 757.
Pass journal entries and draw up the suspense account.
Journal entries of all the transactions
Suspense account with Conclusion
Q3. From the given trial balance draft an Adjusted Trial Balance.
Trial Balance as on 31.03.2011.
Adjustments:
1. Charge depreciation at 10% on Buildings and Furniture and fittings.
2. Write off further bad debts 1000
3. Taxes and Insurance prepaid 2000
4. Outstanding salaries 5000
5. Commission received in advance1000
Q4. Compute trend ratios and comment on the financial performance of Infosys Technologies Ltd. from the following extract of its income statements of five years.
(Source: Infosys Technologies Ltd. – Annual Report)
Preparation of trend analysis
Preparation of trend ratios
Conclusion
Q5. Give the meaning of cash flow analysis and put down the objectives of cash flow analysis. Explain the preparation of cash flow statement.
Meaning of cash flow analysis
Objectives of cash flow analysis
Explanation of preparation of cash flow analysis
Q6. Write the assumptions of marginal costing. Differentiate between absorption costing
and marginal costing.
Assumptions of marginal costing (all 7 points)
Differences of marginal and absorption costing (Includes all 8
points)

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SMU, 1st Sem MBA, MB0043 –Human Resource Management

Q1. Explain the functions of Human Resource Management
Explain the functions of Human Resource Management
Q2. Define Management Development. Discuss the Off the job development methods.
Definition of Management Development
Explain the Off the job development methods
Q3. Discuss the concept of HRIS. Explain the applications of HRIS in Human Resource Management.
Explain the concept of HRIS
Different applications of HRIS in HRM
Q4. Discuss the basic guidelines of a Disciplinary policy
Explain the basic guidelines of a Disciplinary policy
Q5. Suppose you have joined as an HR and you have been assigned a task to carry out the grievance handling procedure in your organization. What according to you are the causes of Grievance? Describe in detail the Grievance handling procedure.
Causes of Grievance
Explain the Grievance handling procedure
Q6. Write short notes on the following :
a)Job Enlargement
b)Job Enrichment
Concept of Job Enlargement
Concept of Job Enrichment

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SMU, 1st Sem MBA, MB0042- MANAGERIAL ECONOMICS

Q1. What is production function and its uses? Explain the two types of production functions.
Production function and its uses
Two types of production functions
Q2. Consumers’ interview method is a survey method used for estimating the demand for new products. This method is very important with regard to collect the relevant information directly from the consumers with regard to their future purchase plans. Opinion surveys and direct interview method are the two important techniques among all. Describe these two methods in detail.
Explanation of consumer’s interview method
Opinion survey method
Direct interview method and any two types of it
Q3. A cost-schedule is a statement of variations in costs resulting from variations in the levels of Output and it shows the response of costs to changes in output. If we represent the relationship between changes in the level of output and costs of production, we get different types of cost curves in the short run. Define the kinds of cost concepts like TFC, TVC, TC, AFC, AVC, AC and MC and its corresponding curves with suitable diagrams for each.
kinds of cost concepts like TFC, TVC, TC, AFC, AVC, AC and MC and its corresponding curves suitable diagrams
Q4. Inflation is a global Phenomenon which is associated with high price causes decline in the value for money. It exists when the amount of money in the country is in excess of the physical volume of goods and services. Explain the reasons for this monetary phenomenon.
Define Inflation
Causes for Inflation
Q5. Discuss the practical application of Price elasticity and Income elasticity of demand.
Practical application of price elasticity
Practical application of Income elasticity
Q6. Define revenue. Explain the types of revenue and the relationship between TR, AR and MR with an example of a hypothetical revenue schedule.
Definition of revenue
Types of revenue
Relationship between TR, MR and AR
Hypothetical revenue schedule

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