BBA 2 Sem – University Solved Assignments / Synopsis / Projects.(AMITY/SMU/Jaipur National.)

Individual Excellence and Social Dynamic (BS105)-Semester II

January 31, 2022January 31, 2022 Kim Sharma Leave a comment

Individual Excellence and Social Dynamic (BS105)-Semester II

1st Module Assessment

Question 1. Which of the following is not a characterstic of personality?

Select one:

a. Consistancy

b. Behavior

c. Physiological

d. Affective

Clear my choice

Question 2. In the “us vs. them” orientation

Select one:

a. “us” are viewed in highly favorable terms

b. them are viewed in neutral terms

c. us and “them” are seen as complementary rather than antagonistic

d. us and “them” are seen as merely dissimilar, not antagonistic

Clear my choice

Question 3. Which of the following components of attitude can be directly observed?

Select one:

a. Emotional

b. Informational

c. Behavioral

d. Cognitive

Clear my choice

Question 4. Which of the following is not a part of Dos and Don’ts of attitude change?

Select one:

a. Create the right attitude

b. Give the honest and sincere appreciation

c. get involved in unnecessary arguments

d. Courtesy

Clear my choice

Question 5. Dr. Bruce A. Bracken suggested how many areas of self concept

Select one:

a. 4

b. 6

c. 8

d. 5

Clear my choice

Question 6. Which of the following is a developer of Psychoanalytic personality theory?

Select one:

a. Piaget

b. Eyesneck

c. Freud

d. Maslow

Clear my choice

Question 7. What does ‘T’ stand for in TEA Model of Self?

Select one:

a. Thinking

b. Trust

c. Thought

d. Technique

Clear my choice

Question 8. The Johari Window model was developed in which year?

Select one:

a. 1955

b. 1956

c. 1954

d. 1953

Clear my choice

Question 9. “The individual’s belief about himself or herself, including the person’s attributes and who and what the self is” was the definition of self concept given by

Select one:

a. Rogers

b. Baumeister

c. Bracken

d. None of the above

Clear my choice

Question 10. Which of the following is not true about attitude?

Select one:

a. the greater the consistency between cognition and evaluation, the greater the strength of the attitude–behaviour relation

b. They are complex combination of things generally called as personality, beliefs, values, behaviours and motivations.

c. It exists in everyone’s mind and helps define our identity, guide our actions and influences in judging other people. §

d. it also refers to the sources from which someone draws energy

Clear my choice

Social thought and social behavior are both influenced by:

Select one:

a. attitudes

b. research procedures

c. behavioral constraints

d. self-schematic conceptualization

Question 11. From the Big Five personality dimensions, behaviors such as speaking fluently, displaying ambition, and exhibiting a high degree of intelligence is

Select one:

a. Agreeableness

b. Openness

c. Extraversion

d. Conscientiousness

Clear my choice

Question 12. The ________ complex is to girls as the ________ complex is to boys.

Select one:

a. Electra, Oedipus

b. Oedipus, Electra

c. oral, phallic

d. phallic, oral

Clear my choice

Question 13. Prejudice refers to:

Select one:

a. any kind of bias or inclination toward anything or anyone that may be considered inherently irrational

b. positive attitudes of a special kind

c. a usually negative attitude toward the members of some social group

d. attitudes of a majority toward a minority

Clear my choice

Question 14. The ___________ of an attitude tells us whether an attitude is positive or negative towards the attitude object.

Select one:

a. centrality

b. valence

c. extremeness

d. simplicity

Clear my choice

Question 15. Why does contact between groups work to reduce prejudice?

Select one:

a. Contact may increase the perception of similarity of members belonging to the different groups

b. “mere exposure” leads to liking regardless of the circumstances

c. contanct promotes the illusion that groups are all alike

d. it works, but nobody knows why

Clear my choice

Question 16. Traits are defined as:

Select one:

a. physical characteristics that distinguish us from other people

b. relatively enduring characteristics that influence our behaviour across many situations

c. unconscious tendencies to act in different ways according to the situation

d. permanent personality tendencies that determine our behaviour in any situation

Clear my choice

Question 17. Beliefs, opinion, Knowledge, or information is a part of __________ element of attitude

Select one:

a. Cognitive

b. Behavioral

c. Observation

d. Affective

2nd Module Assessment

Emotions are:

Select one:

a. objective responses to experiences in our environment

b. subjective responses to experiences in our environment

c. physiological changes to experiences in our environment

d. behavioral changes to experiences in our environment

Question 1. “Positive emotions broaden people’s thoughts and enables the effective building of personal resources—physical, intellectual, social and psychological”. This was said by _____________

Select one:

a. Fredickson

b. James

c. Cannon

d. Bard

Clear my choice

Question 2. Which of the following is a technique for managing or changing organisational culture?

Select one:

a. Socialisation

b. Taking advantage of existing culture

c. Managing symbols

d. All of the above

Clear my choice

Question 3. Which of the following individuals connects to the term ‘emotional intelligence’?

Select one:

a. Goleman

b. Weschler

c. Strenberg

d. Ekman

Clear my choice

Question 4. Which one of the following is not one of the six universally recognizable, basic emotions described by Ekman and his colleagues?

Select one:

a. Surprise

b. Fear

c. Disgust

d. Anxiety

Clear my choice

Question 5. Who has given the hierarchy of needs hierarchy theory of motivation?

Select one:

a. Maslow

b. McCelland

c. Vroom

d. McGregor

Clear my choice

Question 6. The response activated by the sympathetic nervous system is sometimes called

Select one:

a. fight or flight.

b. react and release.

c. rest and recover.

d. catharsis

Clear my choice

Question 7. Melissa is a good role model for her team mates. She wants to make sure her team does well and wins the conference championship. Her desire to attain this goal is described as:

Select one:

a. intrinsic motivation

b. a drive

c. extrinsic motivation

d. a need

Clear my choice

Question 8. Motivation is:

Select one:

a. our ability to understand and perceive emotions

b. an internal state that guides our behavior to attain the goal

c. our ability to understand cultural norms and values

d. our ability to adapt to our environment

Clear my choice

Question 9. Which of the following IS NOT a model of motivation?

Select one:

a. self-actualization

b. cognitive

c. expectancy value

d. psychoanalytical

Clear my choice

Question 10. According to the Cannon-Bard theory, what is the relationship between physiological arousal and the experience of emotion?

Select one:

a. People experience emotion because they experience physiological arousal

b. The experience of emotion and physiological arousal occur simultaneously

c. People have physiological arousal because they experience emotion

d. None of the above

Clear my choice

Question 11. The James-Lang theory of emotion would predict that:

Select one:

a. if your blood pressure rises and you get red in the face you should experience anger

b. if your blood pressure rises and you get red in the face should experience happiness

c. if your blood pressure rises and you interpret this behavior positively you will experience happiness

d. if your blood pressure rises and you get red in the face not all individuals will experience anger

Clear my choice

Question 12. You receive verbal praise from your caregivers when you behave appropriately. This positive reinforcement connects to motivation as a(n):

Select one:

a. incentive

b. extrinsic motivation

c. drive

d. need

Clear my choice

Question 13. Keri feels relaxed after an hour spent caught in traffic because she sees it as an opportunity to listen to some good music. In the same situation, Jill feels frustrated and anxious because she sees it as a waste of valuable time. The difference in the way they feel can be attributed to which of the following?

Select one:

a. Different expression of emotions

b. Different Biological responses to the situation

c. Different cognitive appraisal

d. Different Emotion work

Clear my choice

Question 14. Which of the following IS NOT a skill associated with emotional intelligence?

Select one:

a. experiencing love

b. negotiating conflict

c. being sensitive to others

d. expressing pride and anger

Clear my choice

The goal of self-actualization is to:

Select one:

a. reach our maximum cognitive potential

b. find self-fulfillment

c. understand cultural values and practices

d. achieve ego mastery

Question 15. 1. All of the following shape emoting EXCEPT:

Select one:

a. gender roles

b. culture

c. power

d. language

Clear my choice

Question 16. When analyzed seperately which emotions tend to have a more complex dimensional structure?

Select one:

a. Positive Emotions

b. Negative Emotions

c. Primary Emotions

d. Secondary Emotions

Clear my choice

Question 17. Which among the following theories can be considered as an extension of Maslows’ Need Hierarchy Theory of Motivation?

Select one:

a. Alderfer – ERG theory

b. Herzberg – Two factor theory

c. Skinner’s reinforcement theory

d. Vroom’s expectancy theory

3rd Module Assessment

Question 1. In childhood disorders there are different types of problems such as Symptom-Based Disorders. One such disorder is known as enuresis, which means

Select one:

a. Sleep walking

b. Bed wetting

c. Lack of Bowel Control

d. Stamerring

Clear my choice

Question 2. Major socializing agent

Select one:

a. School

b. Religion

c. Family

d. Law

Clear my choice

Question 3. The general process of acquiring culture is referred to as _____________ .

Select one:

a. socialization

b. acculturation

c. semai

d. none of the above

Clear my choice

Question 4. Having an audience typically ________ us if we are doing an easy task and ________ us if we are doing a difficult task.

Select one:

a. hinders, hinders

b. helps, helps

c. helps, hinders

d. hinders, helps

Clear my choice

Question 5. A teenager who decides NOT to steal because she believes it is wrong even though no one is looking would be guided by

Select one:

a. internal socialization.

b. external socialization

c. secondary socialization.

d. adult socialization.

Clear my choice

Question 6. Which of the following statements is true?

Select one:

a. Socialization plays no part in personality formation in individuals

b. Large-scale complex societies that are not culturally homogenous usually have unanimous agreement about what should be the shared norms.

c. Successful socialization can result in uniformity within a society.

d. b and c

Clear my choice

Question 7. HIV is not transmitted by

Select one:

a. Unclean syringe

b. Mother to child

c. Blood transfusion

d. Touching

Clear my choice

Question 8. Which of the following statements is false?

Select one:

a. Health professionals never carry stigmatizing attitudes

b. Health professionals experiencing mental health problems sometimes fail to seek help owing to the fear of being stigmatized

c. Increased contact with individuals who are affected may be a way of dealing with stigma

d. Self-stigma promotes shame, self-blame and the fear of the judgment of others

Clear my choice

Question 9. Photojournalists see the use of computer software to alter images as comparable to

Select one:

a. cropping photos or increasing the contrast in the image.

b. the artistic license novelists take with facts.

c. a reporter’s making up facts for a news story.

d. a mild form of exaggeration

Clear my choice

Question 10. When was the Protection of Women from Domestic Violence Act enacted?

Select one:

a. 2003

b. 2004

c. 2005

d. 2006

Clear my choice

Social Facilitation occurs: Select one:

a. To the tendency for people to do less in a group setting

b. To the tendency to keep personal opinions to themselves for fear of upsetting the group

c. When the presence of other people watching improves a person’s performance

d. When the presence of other people watching hinders a person’s performance

Question 11. Down syndrome occurs in approximately how many individuals

Select one:

a. 1 in 100

b. 1 in 1000

c. 1 in 3000

d. 3 in 30000

Clear my choice

Question 12. Which of the following statements is true about stress management

Select one:

a. Stress management is learning about the connection between mind and body

b. Stress management helps us control our health in a positive sense

c. Stress management teaches us to avoid all kinds of stress

d. Only A and B are correct

Clear my choice

Question 13. Individuals who have not been socialized in the same way as the majority of people are often considered by their society to be __________________ .

Select one:

a. mentally ill

b. abnormal

c. deviant

d. All of the above

Clear my choice

Question 14. Which among the following is not correct about culture?

Select one:

a. Cultural traits can be acquired through socialization and habits

b. Culture is something collective

c. Culture has always links with the past

d. Culture never passed on with the help of language

Clear my choice

Question 15. As a result of Margaret Mead’s 1950’s study of socialization practices in six different societies, she concluded that _____________________________ .

Select one:

a. Socialization practices vary markedly from society to society.

b. Socialization practices are generally similar among people of the same society.

c. both of the above

d. None of the above

Clear my choice

Question 16. The tendency to underestimate the role of situational factors when deciding why a stranger behaved in a particular way is known as the:

Select one:

a. self-serving bias

b. fundamental attribution error

c. situational exploitation bias

d. causal explanation error

Clear my choice

Question 17. When does socialization begin?

Select one:

a. at the time when an individual is conceived or within the first few weeks following conception

b. at birth or shortly thereafter

c. on entering nursery school or kindergarten

d. when children reach puberty and are able to understand the reasons for society’s rules

4th Module Assessment

Question 1. Due to emphasis on productivity & efficiency, employee are not allowed to work with harmony with one another is a limitation of_____

Select one:

a. Organizational Cultural

b. Organizational structure

c. Organizational behavior

d. Organizational Value

Clear my choice

Question 2. Most social scientists believe individual personality is influenced by two main factors:

Select one:

a. Inherited characteristics and social environment

b. Education and genetic make-up

c. Social class and family environment

d. Local environment and family traits

Clear my choice

Question 3. People who’re non-assertive don’t turn out to be:

Select one:

a. Frustrated

b. Less agressive

c. Unfullfilled

d. Misundertstood

Clear my choice

Question 4. What does the concept of diversity in the workplace refer to?

Select one:

a. Physical differences among employees

b. Social differences among employees

c. Historical differences among groups

d. anagerial difference among employees

Clear my choice

Question 5. According to Miller-Keane & O’Toole (2003) integrity does not entails:

Select one:

a. Honesty

b. Justifiable human ethics

c. Judgement

d. None of the above

Clear my choice

Question 6. The challenge of managing a diverse workforce is of even greater importance for:

Select one:

a. local firms

b. global firms

c. not-for-profit organizations

d. identifying organization failures

Clear my choice

Question 7. Tolerance enables

Select one:

a. personnel construct bridges

b. capitalize at the variations gift withinside the place of work

c. Both of the above

d. None of the above

Clear my choice

Question 8. The constitution of India, adopted Fundamental Duties from the constitution of …….

Select one:

a. USA

b. Japan

c. Russia

d. Britan

Clear my choice

Question 9. Darley and Latane’s (1968) Diffusion of Responsibility model suggests that bystanders are least likely to intervene in situations where:

Select one:

a. They perceive that other potential helpers are not present.

b. They perceive that other potential helpers are present.

c. They perceive that the victim is an ingroup member.

d. They perceive that the victim is a personal acquaintance.

Clear my choice

Question 10. Which of the following factors would come under the term of ‘diversity’?

Select one:

a. Cultural background

b. Gender

c. Socio-economic status

d. All of the above

Clear my choice

Question 11. The caste system based on ———-

Select one:

a. Religion

b. Endogamy

c. Marriage

d. Region

Clear my choice

Question 12. When Fundamental Duties were added in the Constitution of India?

Select one:

a. 1976

b. 1965

c. 1999

d. 1970

Clear my choice

Question 13.The mainstream approach to Diversity Management supports:

Select one:

a. The business case

b. The social justice approach

c. A radical approach to equal opportunities

d. Affirmative action

Clear my choice

Which of the following terms is consistent with the definition ‘Integration is managed differently for different groups’?

Select one:

a. Confirmity

b. Multicuturalism

c. Assimilation

d. Integration

Question 14. The idea that people express a preference to help those who are most closely genetically related to them is an example of which approach to prosocial behaviour?

Select one:

a. Empathy-Altruism Theory

b. Arousal Cost-Reward.

c. Evolutionary Psychology

d. Diffusion of Responsibility.

Clear my choice

Question 15. The network of patterned human behaviour that is the product of interaction and that at the same time, guides interaction is called–

Select one:

a. Social organisation

b. Social system

c. Social culture

d. Social integration

Clear my choice

Question 16. Which of the following is not a benefit of multiculturalism?

Select one:

a. Equal opportunities

b. Enforcement of the beliefs and behaviours of the dominant ethnic group

c. Reduction of prejudice, negative stereotypes and discrimination

d. Values diversity

Clear my choice

Question 17. In the “smoke” study, a greater percentage of participants helped when they were ________ than when they were ________.

Select one:

a. with others; alone

b. alone; with others

c. laughing; crying

d. all participants helped regardless of who was present

5th Module Assessment

Question 1

Not yet answered

Marked out of 1.00

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Question text

Discipline and grievance are often portrayed as the two complementary faces of (industrial) justice, which can be called into question because they:

Select one:

a. Use different criteria of justice

b. Have different capabilities to control behavior

c. Have different criteria of effectiveness

d. all of the above

Clear my choice

Question 2. The right to control your own personal information is the right of:

Select one:

a. access.

b. security.

c. privacy

d. None of the above

Clear my choice

Question 3. __________ behavior tends to arise when mangers decide to put the attainment of their own personal goals, or the goals of the organization, above the fundamental rights of one or more stakeholder groups

Select one:

a. Complementary

b. Situational

c. Unethical

d. Confusing

Clear my choice

Question 4. Hindu teachings on karma and reincarnation were first presented in the

Select one:

a. Vedas

b. Brahmanas

c. Upanishads

d. Bhagavad Gita

Clear my choice

Question 5. What area of moral philosophy deals with questions about what our moral obligations are

Select one:

a. Value theory.

b. Normative ethics

c. Metaethics

d. Moral epistemology.

Clear my choice

Question 6. According to Kant genuine knowledge appears in the form of——— judgements.

Select one:

a. Analytic

b. Synthetic

c. Synthetic a posteriori

d. Synthetic a prior

Clear my choice

Question 7. Empathic listening is operationally defined as

Select one:

a. probing, supporting, and understanding

b. probing, advising, and understanding

c. probing, advising, and interpreting

d. probing, evaluating, and advising

Clear my choice

Question 8. Accepted principles of right or wrong governing the conduct of businesspeople are called:

Select one:

a. business values

b. business conduct

c. business principles

d. business ethics

Clear my choice

Question 9. Which of the following is not a recognised form of organisational justice?

Select one:

a. contextual justice

b. perceptual justice

c. procedural justice

d. Shareholder justice

Clear my choice

Question 10. Organizational justice is a complex issue in organizations and takes four forms: distributive justice, __________, interpersonal justice and informational justice.

Select one:

a. contextual justice

b. perceptual justice

c. procedural justice

d. multifaceted justice

Clear my choice

The right to control your own personal information is the right of:

Select one:

a. access.

b. security.

c. privacy

d. None of the above

E-mail privacy is assured by which law?

Select one:

a. Computer fraud and abuse act of 1986

b. Electronic communications privacy act of 1986

c. Computer abuse amendments act of 1996

d. None of the above.

Question 11. A statement asserting that an action is right or wrong (moral or immoral) or that something (such as a person or motive) is good or bad is a/an…

Select one:

a. Amoral statement

b. Moral statement

c. Nonmoral statement

d. Motivating statement

Clear my choice

Question 12. A Culture standard for discering what is good in society is

Select one:

a. Value

b. Belief

c. Norm

d. Practice

Clear my choice

Question 13. The values and assumptions shared within an organization are called the organizational

Select one:

a. values

b. DNA

c. lifestyle

d. culture

Clear my choice

Question 14. Procedural justice focuses heavily on the __________ aspects of organizational decision making.

Select one:

a. mushroom management

b. fair process effect

c. managerial prerogative

d. idiosyncratic

Clear my choice

Question 15. Many values feel good or right due to:

Select one:

a. Positive feeling

b. Internal happiness

c. Natural acceptance

d. All of the above

Clear my choice

Question 16. The form of justice that focuses on an employee’s belief that they have received fair amounts of value for work related outcome is called __________ justice.

Select one:

a. equity

b. external attribution

c. golden rule

d. distributive

Clear my choice

Question 17. What is the best description of the following argument? If the sky is yellow, then grass is pink. The sky is yellow. Therefore, grass is pink.

Select one:

a. Valid and sound.

b. Valid but unsound.

c. Invalid but sound.

d. Invalid but unsound.

Assignment 2

Case Study:

Personality types are the different types of the human behaviour, self-consciousness, courage and other traits which divide people into the special groups and categories possessing the common features. It is obvious that everyone is a unique personality with the unique appearance and inner world, but is has been proved that there are certain definite types of personality with which everyone can associate himself.It is obvious that personality types is quite a complicated and abstract topic, no wonder there are many theories which try to explain this issue in the appropriate way. The most common understanding of the types of personality is the division of people into the two main categories: introverts and extraverts. There are four main temperaments every of which possesses its own characteristics, strong and weak sides: sanguine, phlegmatic, choleric and melancholic. The first three types are supposed to be the strong types and the last melancholic type is understood as the weak type of the personality.Personality types is an interesting topic for the research, because the student learns about the psychological and behavioural differences between people and understands the cause of these differences.

Question 1. The Introvert vs. extrovert categorization of personality was given by:

Select one:

a. Freud

b. Jung

c. Pavlov

d. Watson

Clear my choice

Question 2. One of the earliest type theory was given by

Select one:

a. Hippocrates

b. Galelio

c. Darwin

d. Plato

Clear my choice

Question 3. Type A personality type of people are most likely to develop

Select one:

a. Personality disorder

b. Alcoholics

c. Passive

d. Negative affectivity

Clear my choice

Question 4. Modern typology of personality was developed in 1940s by:

Select one:

a. Hippocrates

b. Darwin

c. Sheldon

d. Allport

Clear my choice

Question 5. The Sanguine type is associated with

Select one:

a. Phelgam

b. Black bile

c. Yellow Bile

d. Blood

Fundamentals of Human Resource Management (HR201)-Semester II

January 26, 2022January 26, 2022 Kim Sharma Leave a comment

Fundamentals of Human Resource Management (HR201)-Semester II
We Also Provide SYNOPSIS AND PROJECT.
Contact www.kimsharma.co.in for best and lowest cost solution or
Email: amitymbaassignment@gmail.com
Call/what’s app: +91 8290772200
What’s app: +91 8800352777
Amity assignment solution help, Amity assignment answers help, Assignment Help

1st Module Assessment

Human Resource (HR) technology is an umbrella term for software and associated platforms for automating the_______in organisations.
Select one:
a. departmentalization
b. HR Functions
c. Recruitment
d. Planning
Question 1. Directing is one of the important functions of HRM which comes under___________.
Select one:
a. managerial function
b. operative function
c. technical function
d. technical function
Clear my choice
Question 2. HR managers often act as trusted __to the management team on all employee and employment-related matters. Select one: a. philosophers b. team menbers c. advisors d. executives Clear my choice Question 3. Human resource management emphasis on which of the following Select one: a. Development of people b. Punishment of people c. Adoption of people d. None of the options Clear my choice Question 4. An is an award that is tangible or physically given to you for accomplishing something. It is a tangible recognition of ones endeavor.
Select one:
a. extrinsic reward
b. intrinsic reward
c. performance reward
d. basic reward
Clear my choice
Question 5. HRM stands for ?
Select one:
a. Human Relations Movement
b. Humanistic Resource Management
c. Human Resource Management
d. Human Research Management
Clear my choice
Question 6. An organization’s HRM function focuses on the of management. Select one: a. Organisational side b. People as Assets aspect c. people side d. None of these Clear my choice Question 7. ______Must be combined to and support the mission, vision, values, strategy, or goals of an organisation. Select one: a. HR practices b. HR Policies c. organisational values d. Organisational diversification Clear my choice Question 8. Which of the following is not a feature of Human resource Development ? Select one: a. It tries to develop competencies at the organisation level b. It helps is establishing/developing better inter-personal relations c. It does not stress on development of human resources of the organisation. d. It is a continuous and systematic learning process. Clear my choice Question 9. Human resource management helps improve
Select one:
a. Productivity
b. Production
c. Profit
d. Profit
Clear my choice
Question 10. KSA of an employee represents_________
Select one:
a. Knowledge, Skill, Aptitude
b. Knowledge, System, Aptitude
c. Knowledge, System, Aptitude
d. Knowledge, Skill, Attitude
Clear my choice
which of the following is a challenge faced by HR Managers
Select one:
a. Technological changes, workforce diversity, globalisation
b. Productivity, career planning
c. Compensation management
d. Downsizing and voluntary retirement scheme
Question 11. Human resource management means
Select one:
a. A method which an organisation collects, maintains and reports information on people and jobs
b. The process of integrating the employees’ needs and aspirations with organizational needs
c. The process of bringing people and organisation together so that the goals of each are achieved
d. The efforts to make life worth living for workers
Clear my choice
Question 12. Revenue per employee is obtained by dividing a _ by the total number of employees in the company. Select one: a. company’s expenditure b. company’s revenue c. company’s Net Profit d. Company’s dividends Clear my choice Question 13. Which of the following options is NOT a main function of compensation management Select one: a. The Welfare Function b. The Retention Function c. The Motivation Function d. The Performance Function Clear my choice Question 14. Which of the following skills are vital for successful human relations. A. Communication B. Conflict Resolution C. Multitasking D. Negotiation Select one: a. Only A & B b. Only B & C c. Only A, C, D d. All A, B, C, D Clear my choice Question 15. HR analytics is a methodology for creating insights on how investments in human capital assets contribute to the success of Principal outcomes. Which of the following options is not a Principal Outcome Select one: a. generating revenue b. maximizing expenses c. mitigating risks d. executing strategic plans Clear my choice Question 16. Which of the following is a feature of Human Resource Management ? A. It is people-centered. B. It is a pervasive function of management C. It deals with personnel activities Select one: a. Only A & B b. Only A & C c. Only B & C d. All A, B, C Clear my choice Question 17. Compensation may also be viewed as which of the following options A. A system of rewards that motivates employees to perform B. A tool used by organisations to foster the values, culture and the behavior they require C. An instrument that enables organisations to achieve their business objectives. Select one: a. Only A & B b. Only A & C c. Only B & C d. All A, B, C We Also Provide SYNOPSIS AND PROJECT. Contact www.kimsharma.co.in for best and lowest cost solution or Email: amitymbaassignment@gmail.com Call/what’s app: +91 8290772200 What’s app: +91 8800352777 Amity assignment solution help, Amity assignment answers help, Assignment Help 2nd Module Assessment Question 1. Identifying the ____candidates and them to apply for job is called recruitment.
Select one:
a. available,insisting
b. available,making
c. potential,attracting
d. potential, insisting
Clear my choice
Question 2. Resistance from employees is _ to human resource planning. Select one: a. objective b. advantage c. scope d. disadvantage Clear my choice Question 3. The Process of studying and collecting information about a job is known as Select one: a. Job design b. Job analysis c. Job evaluation d. Job Engineering Clear my choice Question 4. The Human Resource Planning is the process of finding Select one: a. the right number of people for the right kind of a job b. at a right time c. at the right place d. All of the options Clear my choice Question 5. The Process of studying and collecting information about a job is known as Select one: a. Job design b. Job analysis c. Job evaluation d. Job Engineering Clear my choice Question 6. who is considered as the father of scientific management ? Select one: a. Abraham Maslow b. Elton mayo c. Frederick W.Taylor d. Rothlisberger Clear my choice Question 7. Job analysis is helpful in which of the following ? Select one: a. HRP, recruitment and selection b. Training and development c. Job evaluation and performance appraisal d. All of the options Clear my choice Question 8. The primary aim of recruitment and selection process is to
Select one:
a. meet the high labour turnover
b. hire the best individuals at highest cost
c. ensure the availability of surplus in the case of sickness and absence
d. none of the options
Clear my choice
Question 9. refers to the process of identifying and attracting job seekers so as to build a pool of qualified job applicants.
Select one:
a. Selection
b. Training
c. Recruitment
d. Induction
Clear my choice
Question 10. which of the following is a factor that influence Recruitment?
Select one:
a. Size of the organization
b. Working conditions within the organization
c. Salary structure of the organization
d. All of the options
Clear my choice
Human Resource Planning is required to meet the requirements of
Select one:
a. diversification
b. growth of a company
c. Both a & b
d. None of these
Which is the least expensive method for recruitments?
Select one:
a. Walk – ins, write – ins and talk – ins
b. Campus placements
c. Employment exchanges
d. Consultants
Question 11. Jobs analysis results in which of the following ?
Select one:
a. Job description
b. Job specification
c. Job evaluation
d. All of (a), (b) and ( C)
Clear my choice
Question 12. Human resource planning is done based on the
Select one:
a. market condition
b. financial condition
c. external environment
d. organisational plan
Clear my choice
Question 13. ___is the process by which an organisation should move from its current manpower position to its desired manpower position. Select one: a. Human Resource Planning b. Human Resource Management c. Strategic Human Resource Management d. All of the options Clear my choice Question 14. _ means to enhance a job by adding more meaningful tasks to make the employee’s work more rewarding.
Select one:
a. Job Enrichment
b. Job empowerment
c. Job evaluation
d. Job rotation
Clear my choice
Question 15. Which of the following is an not an internal source of recruitment ?
Select one:
a. Promotion of Employees
b. Transfer of Employees
c. Demotion of Employees
d. campus recruitment
Clear my choice
Question 16. Which of the following factors state the importance of the Human Resource Planning?
Select one:
a. Creating highly talented personnel
b. International strategies
c. Resistance to change and move
d. All of the options
Clear my choice
Question 17. Which of these is an alternative to recruitments?
Select one:
a. Employee leasing
b. Contractors
c. Trade associations
d. None of the options

3rd Module Assessment
_ is any learning activity, which is directed towards future needs rather than present needs
Select one:
a. Training
b. Education
c. Instruction
d. Development
Question 1. OJT stands for
Select one:
a. On the job technique
b. On the job training
c. On the job technology
d. On the job terminology
Clear my choice
Question 2. Management development activity
Select one:
a. Is short term in nature
b. Focuses on employees’ current job
c. Aims at overall development of a manager
d. Is an informal activity
Clear my choice
Question 3. Which of these is the main purpose of employee assessment?
Select one:
a. Making correct decisions
b. To effect promotions based on competence and performance
c. Establish job expectations
d. None of the above
Clear my choice
Question 4. Which of the following is the first step under training process ?
Select one:
a. Feedback
b. Identifying Training Needs
c. Select Appropriate Methods
d. Evaluate Program
Clear my choice
Question 5. Which of the following is method of on the job training
Select one:
a. Group discussion
b. Job instruction
c. Role play
d. Case Study
Clear my choice
Question 6. Which of these is a major weakness of the forced distribution method?
Select one:
a. Assumes that employee performance levels always conform to a normal distribution
b. Work is reliable
c. The error of central tendency
d. None of the above
Clear my choice
Question 7. is the systematic, periodic and impartial rating of an employee excellence in matters pertaining to his present job and his potential for a better job.
Select one:
a. Performance appraisal
b. Compensation and motivation
c. Training and Development
d. Performance indicator
Clear my choice
Question 8. In which evaluation method, the evaluator is asked to describe the strong and weak aspects of the employee’s behaviour.
Select one:
a. Graphic rating scale
b. Forced choice
c. Essay evaluation
d. Management by Objective
Clear my choice
Question 9. Which of these is an off – the – job training method?
Select one:
a. Job rotation
b. Orientation training()
c. Coaching()
d. None of the options
Clear my choice
Question 10. Performance appraisal Methods BARS stands for
Select one:
a. Behavioral Attitude rating system
b. Behavioral Attitude ranking system
c. Behavioral Aptitude ranking system
d. Behavioral anchored Rating Scale
Clear my choice
Laboratory training is also known by the name_
Select one:
a. sensitivity training
b. job instruction training
c. apprenticeship training
d. None of the Options
Question 11. which of the following is NOT an objective of Performance Appraisal?
Select one:
a. Assessment of performance
b. measuring Efficiency
c. Maintaining Organisational control
d. Designing Organiosational Goal
Clear my choice
Question 12. What is linked with performance appraisal?
Select one:
a. Job Design
b. Development
c. Job analysis
d. None of the Options
Clear my choice
Question 13. In training, a training centre is set-up and actual job conditions are duplicated or simulated in it Select one: a. Apprenticeship b. Vestibule c. Classroom d. Internship Clear my choice Question 14. ____ refers to the learning opportunities designed to help employees grow.
Select one:
a. Training
b. Developmet()
c. Education
d. All of the options
Clear my choice
Question 15. The technique that is used to evaluate an employee in comparison with other employees is known as _ Select one: a. Ranking Method b. Forced choice c. Essay evaluation d. Critical incident technique Clear my choice Question 16. Which of the following is not true about training? Select one: a. It is a short-duration exercise b. It is technical in nature. c. It is primarily for managers and executives. d. It is concerned with specific job skills. Clear my choice Question 17. Identify which of the following options is correct. Actual administration of the training program involves A. choosing an appropriate location B. arranging a convenient time C. providing necessary equipment Select one: a. Only A & B b. Only A & C c. Only B & C d. All A, B, C We Also Provide SYNOPSIS AND PROJECT. Contact www.kimsharma.co.in for best and lowest cost solution or Email: amitymbaassignment@gmail.com Call/what’s app: +91 8290772200 What’s app: +91 8800352777 Amity assignment solution help, Amity assignment answers help, Assignment Help 4th Module Assessment Question 1. which of the following is/are a method/s of job evaluation ? Select one: a. Qualitative method b. Quantitative method c. Both (a) and (b) d. Third party evaluation method Clear my choice Question 2. Payment of cash rewards for the work extracted from the employee is normally called___
Select one:
a. direct compensation
b. indirect compensation
c. non-monetary compensation
d. None of the above
Clear my choice
Question 3. This kind of wages is to ensure that the employees get an income which is sufficient for meeting their present and future necessities and contingencies. This is known as _ Select one: a. Real wages b. Fair Wage c. Living wages d. Minimum wages Clear my choice Question 4. Compensation is a systematic approach to providing monetary value to employees in exchange for
Select one:
a. Skills
b. work performed
c. Knowledge
d. damages held
Clear my choice
Question 5. Stock option and performance shares are examples of
Select one:
a. base salary
b. short-term incentive plan
c. long-term incentive plan
d. fringe benefits
Clear my choice
Question 6. __ refers to monetary benefits offered and provided to employees in return of the services they provide to the organization.
Select one:
a. Direct Compensation
b. Indirect Compensation
c. Performance compensation
d. Work Compensation
Clear my choice
Question 7. The Relative worth of a job is known as
Select one:
a. Job evaluation
b. Job change
c. Job design
d. Job analysis
Clear my choice
Question 8. HRA is considered as an important part of Compensation . HRA Stands for
Select one:
a. Home Resident Allowance
b. House Resident Allowance
c. Home Rent Allowance
d. House Rent Allowance
Clear my choice
Question 9. Resistance from employees is _ to human resource planning. Select one: a. employee b. Disadvantageous c. Manager d. Board of director Clear my choice Question 10. Which of the following is an objective of job evaluation? Select one: a. Job is rated before the employee is appointed to occupy b. It is not compulsory c. To define satisfactory wage and salary differentials d. None of the options Clear my choice Question 11. Which of the following is a Qualitative job evaluation method ? Select one: a. Ranking b. Grading c. Point Rating d. Both (a) and (b) Clear my choice Question 12. Wages which are usually adjusted for the prevailing rate of inflation is known as _
Select one:
a. Real wages
b. Fair Wage
c. Living wages
d. Minimum wages
Clear my choice
Question 13. A Quantitative technique in Job Evaluation Process is Select one: a. Job Classification b. Alternative ranking method c. Aligned Reward Strategy d. Point Method Clear my choice Question 14. Which of the following is a factor which influences the wage rates ? A. Demand and Supply of Labor. B. Ability to Pay. C. Nature of Job. D. Working Hours. Select one: a. Only A & B b. Only B & C c. Only A, C, D d. All A, B, C, D Clear my choice Question 15. Which of the following is Not a limitation of Point System as Job evaluation method. A. It is time-consuming and expensive process. B. Employees find it difficult to understand the working of this method. C. It is more systematic and objective than other systems Select one: a. Only A & B b. Only A & C c. Only B & C d. Only C Clear my choice Question 16. The Evaluation Process in which raters categorise Jobs into groups is called __
Select one:
a. Point Method
b. Job Classification
c. Job Grading
d. Aligned Reward Strategy
Clear my choice
Question 17. Compensation management ensures that employees get paid a fair salary based on: A. Work performance B. Position C. Responsibilities D. Experience
Select one:
a. Both A & B
b. Both A & C
c. Only A
d. All A,B,C,D

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5th Module Assessment
Question 1. Which Of the following is not a feature of Traditionalists ?
Select one:
a. old-fashioned
b. power-driven workaholics
c. static and unable to modify
d. inaccurately stereotyped
Clear my choice
Question 2. The automation of attendance keeping, payroll preparation and applicant tracking are some of the activities carried out at the level.
Select one:
a. management information system
b. decision support system
c. electronic data processing
d. HRIS
Clear my choice
Question 3. HRIS is known as
Select one:
a. Hybrid Resource Information System
b. Human Resource Information system
c. Human Restriction Information System
d. Human Resume Informantion Scientific
Clear my choice
Question 4. Their values can be defined by the prosperous post-World War II era, and they can be recognized for a strong commitment to collaboration and teamwork, and the development of interpersonal communication skills.
Select one:
a. Baby Boomer
b. Millennials
c. Traditionalist
d. Generation X
Clear my choice
Question 5. This generation sends text messages, tweets and instant messages to connect. It is known as
Select one:
a. Generation Y:
b. Generation X
c. Baby Boomer generation
d. Generation Z
Clear my choice
Question 6. is the practice of collecting and transforming HR data and organizational data into actionable insights that improve the way you do business.
Select one:
a. People analytics
b. HRIS
c. HR development
d. HR Management
Clear my choice
Question 7. Which of the following is not an advantage of the Human Resource Information System?
Select one:
a. a reduction in labour cost
b. the ability to manage voluminous data
c. better supervision and control over the human resources
d. None of the options
Clear my choice
Question 8. Which of the following is not normally an essential condition for an effective HRIS?
Select one:
a. Ensuring clarity of HRIS goals
b. Strengthening the infrastructure and other supporting systems
c. Changing the HR manager
d. Sustained enhancement of the HRIS capabilities
Clear my choice
Question 9. _____________ is also sometimes known as talent analytics or HR analytics.
Select one:
a. People analytics
b. Talent analytics
c. Human Resource Management
d. Employee Training activity
Clear my choice
Question 10. The can be characterized as being competitive, concentrated and goal-oriented. They are described by some as ambitious, Disciplined and good team players.
Select one:
a. Generation X
b. Baby Boomer generation
c. Generation Y
d. Generation Z
Clear my choice
Question 11. The two common features of________ are entrepreneurial and tech savvy. They seem to want independence and may be driven by security. For this group, multi-tasking might come naturally.
Select one:
a. Generation X
b. Baby Boomer generation
c. Generation Z
d. Generation Y
Clear my choice
Question 12. Which of the following is an HRIS problem that may cause issues for a company A. Unnecessary time spent on manual entry and double entry B. Sluggish or bogged down system C. Difficulties changing between several automated systems D. Too much time spent authenticating information
Select one:
a. Only A & B
b. Only B & C
c. Only A, B, C
d. All A, B, C, D
Clear my choice
Question 13. Which of the following is a/are challenge/s of engaging a multi-generational workforce A. Negative stereotypes B. Cultural expectations C. Company culture D. Communication style
Select one:
a. Only A & B
b. Only B & C
c. Only A, B, C
d. All A, B, C, D
Clear my choice
Question 14. Which of the following is not an opinion of Generation X’s on leadership :
Select one:
a. Competence is key
b. Collegial
c. Everyone is equal
d. Challenging others
Clear my choice
Question 15. Which of the following is not a Kind of HRIS Systems & Software
Select one:
a. Applicant tracking systems (ATS)
b. Java and C++
c. Payroll management tools for compensation management
d. Benefits administration software to manage employee benefits
Clear my choice
Question 16. Which of the following is an Advantage of Human Resource Information System ?A. Worker empowerment B. Payroll and worker data errors reduced C. Training skills improved
Select one:
a. Only A & B
b. Only A & C
c. Only B & C
d. All A, B, C
Clear my choice
Question 17. which of the following is an online HRIS Tool A. HRM Labs B. CommonOffice HRIS C. HRM Labs D. CommonOffice HRIS
Select one:
a. All A,B,C,D
b. Both A & C
c. Only A
d. Only A, B & C
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Assignment 2

Case Study

Leadership is the ability of an individual or a group of individuals to influence and guide followers or other members of an organization. Leadership involves making sound — and sometimes difficult — decisions, creating and articulating a clear vision, establishing achievable goals and providing followers with the knowledge and tools necessary to achieve those goals.Leaders are found and required in most aspects of society, from business to politics to region to community-based organizations.

An effective leader possess the following characteristics: self-confidence, strong communication and management skills, creative and innovative thinking, perseverance in the face of failure, willingness to take risks, openness to change, and levelheadedness and reactiveness in times of crisis. In business, individuals who exhibit these leadership qualities can ascend to executive management or C-level positions, such as CEO, CIO or president. Noteworthy individuals who have exhibited strong leadership in the technology industry include Apple founder Steve Jobs, Microsoft founder Bill Gates and Amazon CEO Jeff Bezos. What makes a great leader? Multiple definitions of leadership exist, although the different definitions generally converge in the theory that great leaders have the ability to make strategic and visionary decisions and convince others to follow those decisions. The consensus is leaders create a vision and can successfully get others to work toward achieving that goal. They do this by setting direction and inspiring others to want to succeed in achieving the end result. Moreover, they are capable of getting people excited and motivated to work toward the vision. In other words, great leaders know how to both inspire people and get followers to complete the tasks that achieve the leader’s goal. Although the terms leadership and management are sometimes used interchangeably, they are not the same concept.As previously stated, leadership involves creating and articulating a vision and inspiring others to want to work toward that vision. But leaders may not be skilled at or involved with the day-to-day management of the work needed to turn that vision into a reality. Management, on the other hand, is the oversight of the tactical steps required to complete the work needed to actually achieve the objective.

Leadership often requires leaders to take on some management tasks, but good leaders understand that their strengths are different than those exhibited by good managers who excel in articulating the steps required to complete tasks and holding people accountable for achieving their share of assigned work. Leadership requires individuals to possess certain key traits, such as strong communication skills, charisma, assertiveness and empathy.Many individuals inherently possess some leadership traits, but most individuals have to develop many, if not all, of the characteristics associated with leadership.

There are numerous guidelines, books, classes and consultants aimed at helping individuals develop these traits and, perhaps more importantly, understand which traits are most effective under which circumstances and with which teams. Some people can develop leadership skills through their everyday experiences. Moreover, some people do not hold any positions of authority or business titles, yet still demonstrate leadership through their actions and abilities to rally people to act on their visions for something better than the status quo. So, Based on your understanding of leadership, answer the questions.

Que: Leadership is ______
Select one:
a. the process of influencing a group toward the achievement of goals
b. a group that achieves goals
c. the function of influencing a group towards the achievement of goals
d. directing a group towards the achievement of goals
Que: Managers can show their influence in three directions i.e. managing upwards (managing boss), Managing team, managing stakeholders. Managing boss would mean
Select one:
a. To take decisions without prior notice and consent of the senior manager and complete the task
b. communicate with the senior managers to get your work done
c. Communicate with the lower staff to finish the work timely
d. Understand the working style of the senior managers and work accordingly
Que: All of the following are examples of excellent leadership skills except
Select one:
a. Influencing others to do what the leader wants.
b. Influencing others to achieve worthwhile goals
c. Bringing about positive changes
d. Attracting the support of others.
Que: All of the following are traits and characteristics of effective leaders except
Select one:
a. Charisma.
b. Strong motivation and high energy
c. Trustworthiness and character.
d. Being so self-confident they believe they can handle anything
Que: arly leadership trait research sought ___
Select one:
a. to clarify the need for leadership traits.
b. and found the traits status of leaders.
c. identification of traits that leaders could used.
d. characteristics that might differentiate leaders from nonleaders
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Computers in Management BBA 2 Sem

May 1, 2016 Kim Sharma Leave a comment

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Q1. What do you understand by generations of computers? To which generation the personal computers fall? Describe the characteristics and capability of personal computers.

Q2. Explain the concept behind Batch processing and transaction processing system.

Q3. What do you understand by interactive input devices? Discuss a situation where they are used appropriately.

Q4. What are the major categories of application software? Discuss each category in details.

Q5. Write short notes on any three of the following.

DBMS
Transaction Processing systems & Management Processing Systems
DNS
Operating System
Ethernet

Q6. What is computer network? What do you understand by network topology? Describe three network topologies with appropriate examples.

Q7. What are the various security threats that computer organizations are facing today and why providing security is necessary? What is the advantage of using fire wall?

Q8. What do understand by electronic data interchange along with its advantage and disadvantage? Also discuss the components of EDI system.

Case Study

Banking industry now a day’s depends heavily on automation of its operations that not only automates its functioning but at the same time provides enough intelligent information for quick and effective decision making. The total branch automation system covers all retail banking functions performed in a branch both in front office and also in back office. Its powerful management information system enables senior management to take timely strategic decisions in most dynamic market environment.

XYZ is a nationalized bank with more than 1000 branches with focus on information technology Tyra Information System has obtained the Total Branch Automation tender competing with number of companies at the RFI stage and also against established players at RFP stage. The system has been implemented at 300 branches. It runs on UNIX WARE business edition operating system and standard Oracle RDBMS It supports following modules and functions.

Modules.

Demand Liabilities( Savings, Current, Flexi Deposits)
Time Liabilities( Term Deposit, Daily Deposits)
Fund based advances( Cash Credits, Overdrafts, Loans, Bill Discounting)
Non Fund Based Advances( Bank Guarantee, Letter of Credit)
Customer Services(Issue of Cheque Books, Cheque stock maintenance, Stop Payments, Standing Instructions, Lockers, Tax Collection, Pension)
Remittances( Demand Drafts, Pay Orders, Mail Transfers, Telegraphic Transfers)
Online Transactions Processing( Cash ,Transfer, Clearing)
Signature & Photograph maintenance & retrieval
Nonperforming Assets
Share Accounting
Branch General Ledger Accounting

Interfaces

ATM interface
Tele banking/IVRS Interface
Mobile Banking Interface
Remote Banking/Information Kiosk Interface
Any Branch Banking

Q1. Highlight the advantages and limitations of computer applications in Indian Banking Industry

Computers are also known by the name:
Cache Memory is:
What provides an interface between Hardware and user
RAM is known by:
1 Byte equals to:
Computers carrying operation on data which can vary continuously and are measurable such as time, lengths, weights etc
A group of conducting wires or lines over which electrical signals corresponding to data and instructions are transmitted is
Which of the following is not a Programming Language
A database structures that treats files as tables is
Which of the following is a language
A processing system wherein data is gathered for a time and collected into a group before they are entered into the computer system
Which of the following is not property of DBMS
The facility which defines the conceptual scheme and also gives some details about how to implement this scheme in the physical devices is called
Users who interact with the system by writing database application like computer aided design system are called
Groups of specially wrapped and insulated wire lines that are able to transmit data at high rates
Which of the following is not a type of computer network
Which of the following is a DBMS
Web Browser is a
Which of the following is not a device used in LAN
Which of the following is not a domain name
To install multimedia facility into a computer, one does not essentially need
Malicious programs that damages your computer is called
What is the name of the screen symbol that shows the placement of the next character
Which of the following is not an impact device
Which of the following file formats is used for art work
A system which involves the digitization of telephone network so that voice, data, text, music etc. can be provided to end users from single end-user terminals
The two kinds of main memory are
Data Elements of related type are grouped into
A command that lets you change one or more fields in a record is
Which of the following is not a search engine
The floppy discs comes in two sizes they are
Which of the following topology is least affected by addition or removal of a node
A host on the internet finds another host by its
Which of the following browser is not free
Which of the following is not the main component of EDI system
Which of the following is essentially not a pre-requisite of E-commerce
What is the method of safeguard used for the safeguarding highly confidential information such as Corporate data or credit card information is being transmitted across the Internet
What is the full form of HTML
URL stands for
Multimedia S/W used for video editing is

Business Environment BBA 2 Sem

May 1, 2016 Kim Sharma Leave a comment

Q1. Discuss the nature and dynamism of business environment. What factors trigger changes in the business environment?

Q2. Elaborate upon the major components of internal environment of a business firm?

Q3. Explain the main objectives as incorporated in various five-year plans of India.

Q4. Social responsibility is a luxury which a few business organizations can afford’. Do you agree or disagree? Give arguments in support of your answer.

Q5. Write short answers to any three of the following: –

a) Factors effecting technological environment of business
b) Economic Liberalization
c) Horizontal and vertical integration
d) Special Economic Zones (SEZs)
e) TRIPS & TRIMS

Q6. How technological change effects business? Discuss with suitable examples.

Q7. Explain the regulatory role of the government in an economy. Is government intervention in the economy desirable?

Q8. Explain the role and functions of WTO and discuss its importance in promoting international trade.

Case Study

ABC Ltd. is an Ahmedabad based soaps and detergent company. It has a broad product portfolio, with salt and soda ash to soaps and detergent manufacturing and marketing. The company was established in 1975 and its early operations were small. It adopted a strategy of low pricing and low margins to beat Multinational giants in the same sector. It benefited by operating in small scale sector and thus saved enormously on excise duty that multinationals had to pay for every kilogram of soap/ detergent they produced. It also concentrated on widening its distribution network. Initially, sales pushed mainly through word of mouth and latter on as the products became popular, sales agents/distributors across the country associated with the company and operated on the tiny margins offered by the company, owing to volumes.

The company intelligently uses television as a medium to promote its brands and push sales. In 2007-08, the company’s net sales grew to Rs 3206 crores, 13.5% higher than 2006-07. Its net profit during the same period was Rs. 446 crores, up by 18% from 2006-07. The debt servicing burden was also decreased by 21% to about 36 crore during 2007-08.

The company saves much on its various expenditure heads like staff cost, power and fuel through better operational efficiency and re-engineering. It has already created a brand associated with cheap products. The company also faces intense competition from hundreds of small scale soap makers. Currently, in 2009-10 the company employs a workforce of 14000 and a turnover of around Rs. 3600 crores. Over the years the company has increased its sales volumes through better product mix, focus on R&D, and proper advertising.

As a part of its ‘Corporate Social Responsibility’ ABC Ltd. has ventured into secondary and higher education and runs educational institutions with a determination to serve the society and create a goodwill. Quality education and vocational training is imparted to the needy free of cost. It has also set up old age homes in the state of Gujarat.

Q1. Read the profile of ABC Ltd and carry out SWOT analysis for presenting before the board if it is feasible to expand the operations.

MCQ

Banking sector will fall under which of the following sectors?
In which production India has attained self-sufficiency?
The main watchdog of international trade is —
Find the odd one out—
National Income estimates in India is prepared by—
Who is the Chairman of NDC?
The Plan Holiday refers to the period—
Which of the following regulates the working of stock markets in India?
The New Economic Policy launched in 1991 consist of—

(i) Stabilization policy

(ii) Import control policy

(iii) Deficit financing

(iv) Structural adjustment policy

Closed economy’ is one in which—
Mixed economy means—
The largest share in India’s national income is from—
VAT is imposed—
Which of the following countries per capita income is the highest?
India is not a member of—
Black money in India—
Stagflation means—
The President of India is elected by—
Which of the following is not a fundamental right enshrined in the Indian Constitution?
India has—
Income tax is an item of—
The objective of case-study is—
Inflation, in theory occurs—
Among the supply side measures to control inflation is—
‘Level playing field’ argument of industries requires-
In a flexible exchange-rate system, an increase in the domestic interest rate would tend to—
Which of the following items is not included in a country’s balance of payments?
Which two of the following are the most likely effects of the imposition of a tariff on an imported good? (a) The domestic price of the imported good will fall (b) Overseas production of the good may be stimulated (c) Overseas employment will rise (d) The domestic price of the imported good will rise (e) Gain of tax revenue by the government
Which two of the following are regarded as the main aims of the World Trade Organisation (WTO)? a) To eliminate discrimination in world trade b) To provide financial assistance to countries with debt c) To reduce tariff barriers d) To make ‘infant industry’ protection illegal e) To help give preferences to smaller economies
Which of the following is the most integrated form of regional economic arrangement?
Which two of the following arguments are most likely to be used to justify protectionism? a) To protect high cost domestic industries b) To protect strategically important industries c) To protect industries which are still immature d) To maximise government tax revenue e) To protect environmental standards
A situation where any advantage given by one member of the WTO to another member must be extended to all WTO members.
A situation where a country exports a product at a price below its cost of production.
A protectionist measure whereby members of a regional trading bloc agree to impose an identical rate of protection on all goods imported from non-member countries.
An MNC (multinational company or corporation) can be defined as a firm which:
Coca Cola is a good example of a _______________ MNC (Multinational Corporation).
MNCs are in a good position to vary their strategies in different phases of the product life cycle. For instance in the __________ phase(s) they will usually _______________.
Which of the following is NOT likely to be a benefit that host countries will obtain from MNCs?
When MNCs reduce their tax bill in different host countries this is usually done by a technique called:
Which of the following can be a disadvantage to the host country of MNC investment:

Business Communication BBA 2 Sem

May 1, 2016 Kim Sharma Leave a comment

ADL 24 Business Communication V2

ADL 24 Business Communication V2

Assignment A
1. Explain the process of communication?
2. Why is recognizing common barriers to effective communication important? Identify one common barrier from each of the following three barrier zones.
-Barriers by surrounding environment
-Barrier between the people
-Barrier made by words
3. As you prepare a business presentation for your company’s executive management committee, how will you know whether you need visual aids? What kinds of visual aids can be used?
4. How important is body language while appearing for an interview? Elaborate giving suitable examples.
5. Write short note on any three of the following.
a) Abbreviations( Give examples)
b) Synonyms & Antonyms(Give examples)
c) Non Verbal communication( Give examples)
d) Interview as a mode of non verbal communication
e) Types of business letters
6. Draft a circular for the office staff mentioning the changes in timings of the office?
7. Design the promotional material for a management event. It should include brochures, invites and programs.
8. You are the office manager for Smart System, Inc, a startup IT firm in Udyog Vihar Gurgaon. Recently you bought 10 modems from Precision Supplies, a computer hardware supplier located in New Delhi (L2 Block Connaught Palace New Delhi). After two weeks of installation of modems, you found that two of the modems are not functioning properly. Since you have paid the full amount against the purchase of modems you are entitled to enjoy two years of warrantee including free replacement for any product within one month.
You called their customer service department to ask for replacement last Friday that replacement would be delivered on following Monday. It is now Friday and you haven’t heard anything from the supplier company. You need the two modems immediately as your company is working on a major project and dead line is approaching fast. This is the first time you have ordered from Precision Suppliers and may be last.
Write a letter of complaint to demand for immediate replacement or full refund.
Case Study

. Read the case study given below and answer the questions given at the end

Charisma Corporation
Charisma Corporation (CC) has recently embarked on a new kind of training. The corporation is teaching many of its employees, especially those in the marketing and sales to make decisions on the basis of non verbal communication cues. For Malini Varma, VP of CC, focusing on non verbal communications has become an important part of her inter personal dealings. Several years ago, Varma became interested in how body movements and mannerism truly reflect what an individual is saying. Continuously reading in this area of study, Varma has been able to take decisions about potential employees and potential customers by ‘reading’ them. Varma believes that body language can give a person competitive advantage. It can make difference while closing a deal or, as in CC’s case, while hiring employees. For example, during interviews, Malini pays constant attention to the candidate’s eye movements and mannerism. She believes that she can correctly predict if the candidate will be aggressive sales person while simultaneously being personable and friendly. How does she do it? She does this by looking at their eyes and the way they present themselves. In one case hiring decision came down to two people. The first person was animated and made constant eye contact. The second candidate never looked in the eyes of Malini. , leaned back in his/her chair, and crossed both his legs and arms. The first candidate demonstrated the communication skills that Varma thought aligned with successful performance in her organization.
Malini Varma is convinced that communication skills play a significant role in helping her organization achieve its annual sales goals. Personally, she has found that it has helped her ‘quality’ customers. For instance even when a potential customer says,’ yes’ with his/her arms and legs crossed emphatically, it means, No! Understanding this, Varma is in a better position to probe further into the possible objections the customer has. She has found that, in many cases, she is able to steer the conversation in a direction that ultimately leads to successfully closing a sale. And that is a major competitive advantage.

Questions
1. What problems Varma encounter by her heavy reliance on non verbal communication?
2. What communication guidance would you give to Varma and individuals like her who place an inordinately high value on body language? Explain your position.

Assignment C

Example of external Communication–
a) Letter from supplier
b) Meeting of employees in purchase department
c) Conversation between a manager and his assistant
d) Telephone call from area manager to branch manager
A manager would give message about social events to employees using–
a) Fax
b) Report
c) Agenda
d) Notice
Which size of business is most likely to use informal communication more regularly–
a) Large
b) Medium
c) International
d) Small
Which of these are record of a meeting?
a) Agenda
b) Minutes
c) Plans
d) Presentation
What type of meeting is AGM?
a) Annual General Meeting
b) Asking Group Meeting
c) Altogether Group Meeting
d) Answering General Meeting
Which of these is a disadvantage of e-mail as a form of Business Communication?
a) Lack of possible details
b) Limited number of recipients
c) Speed
d) Difficult for receiver to determine the tone
What o the letters ENC or ENCs at the end of a business letter mean?
a) Enclosure
b) Encircle
c) Encore
d) Encase
A cover letter is–
a) Courteous and helpful
b) Unnecessary
c) Considered to be in poor taste
d) Always mailed separately
Inquiry letters are letters that–
a) Ask for more information
b) Ask for credit
c) Try to reactivate the business
d) Ask for adjustments
Which of the following is NOT a component in the Communication Model?
a) Sender
b) Messenger
c) Encoding
d) Receiver
What kind of information should be included in a resume?
1. Work experience
2. Education
3. Affiliation & Membership
4. Letter of recommendation
a) All except 1
b) All except 2
c) All except 3
d) All except 4
What are the common barriers that impede communication?
1. Barriers with people
2. Barriers with wards
3. Barriers made by cultural differences
4. Barriers made distance
a) All of above
b) All except 2
c) All except 3
d) All except 4
Which of the following information should be included in minutes?
1. Date & venue of the meeting
2. Decisions made at the meeting
3. Comments from members
4. Action to be taken by the members
a) All of above
b) All except 2
c) All except 3
d) All except 4
When preparing to write for business purposes , the 4 Ps include—
1. Personal
2. Position
3. Polite
4. Professional
a) All except 1
b) All except 2
c) All except 3
d) All except 4
Which of the following is NOT a problem when calling for a meeting?
a) Personal Agenda
b) Team spirit
c) Interpersonal conflicts
d) Cultural differences

What type of software would a writer uses to produce a slide show for a meeting?
a) Database application
b) Presentation application
c) Spreadsheet application
d) Personal information application
Which of the following is not a component in Communication model?
1. Sender
2. Messanger
3. Encoding
4. Receiver
a) All of the above
b) All except 1
c) All except 2
d) All except 3
18. Which of the following is NOT a problem when calling for a meeting?
a) Personal Agenda
b) Team Spirit
c) Interpersonal Conflicts
d) Cultural Differences
Which of the following is not an external business written communication?
a) Complaint Letter
b) Curriculum Vitae
c) Memo
d) Enquires letter
Effective communication can only be achieved when—
1. The audience is understood
2. Feedback is encouraged
3. Thoughts are organized
a) All of the above
b) All except 1
c) All except 2
d) All except 3
Although spell checks are useful for identifying misspelled words, it cannot distinguish–
a) Words that are spelled correctly but used incorrectly
b) Troublesome words that are misspelled
c) Homonyms that are misspelled
d) Synonyms that are misspelled
What should be avoided when engaging in business correspondences?
1. Choppy sentences
2. Passive sentences
3. Bias free language
4. Cliches
a) All except 1
b) All except 2
c) All except 3
d) All except 4
I invited a friend to come to a street market by my house where they served some real good Japanese food. My friend’s mom wanted to pay for her daughter’s meal, but I insisted on paying for both for meals myself, her mom finally said, OK, as long as we go Dutch next time. What does it means?
a) I pay for your meal
b) You take me with you
c) You let me drive you there
d) We divide the costs
I went to a real nice restaurant yesterday. The food wasn’t costly and helping were generous. I asked for a doggy bag as I couldn’t eat the entire food.
a) Package to pack leftover food
b) Dog bowl that you can give the left over to your dog
c) A special order where you get smaller meals
d) Special order where you get larger meals
Fabian was a doormat. No wonder his class mates were always giving him a hard time.
a) Snob
b) Geek
c) Coward
d) Chubby boy
26. When superior provides directions to his subordinates, it is known as—————- communication.
a) Upward
b) Downward
c) Horizontal
d) Lateral
If a person taps his feet, it is an indication of–
a) Impatience
b) Anger
c) Frustration
d) Confidence
Active listening can be demonstrated verbally through–
a) Clarifications
b) Questions
c) Feedback/Suggestions
d) All of the above
Paying more attention to the way speaker is dressed, is an example of focusing on——-rather than ———–.
a) Deliver, Content
b) Content, Delivery
c) Looks, Message
d) None of above
The most valuable ideas come from——– communication.
a) Upward
b) Downward
c) Horizontal
d) none
Kinesics means–
a) Personal space and distance
b) Body language
c) Physical environment
d) None of the above
Eye contact conveys–
a) Intensity and interest
b) Nervousness
c) Interest
d) Anger
Barriers to listening–
a) Psychological Barriers
b) Physical Barriers
c) Attitudinal Barriers
d) All of above
Some common mistakes made with regard to English Language usage are–
a) Redundancies
b) Clichés
c) Frequent use of similar sounding words
d) All of above
35. Power Point slides should not be–
a) Cluttered
b) Colorful
c) Decorative
d) None of above
36. Meetings are effective when———–are not made
a) Inputs
b) Decisions
c) Communication
d) None of above
The common purpose of notices and circulars is to———–rather than————–.
a) Persuade, Inform
b) Inform, Persuade
c) None of above
d) Both of above
Effective communication with shareholders means being——–with them.
a) Open
b) Transparent
c) Truthful
d) All of above
A———is an opening statement in a bad news letter.
a) Idea
b) Subject
c) Buffer
d) None of above
Audience analysis helps to determine the——-and——of the report.
a) Tone & Complexity
b) Language &ideas
c) None
d) Both

Organisational Behavior BBA 2 Sem

May 1, 2016 Kim Sharma Leave a comment

Q1. OB is the study of individuals and group in organization. Discuss. Explain the levels of human behavior.

Q2. Explain which type of personality you have according to MBTI model.

Q3. How McClelland’s need theory is helpful in understanding an employees work motivation. Give examples to support your answer.

Q4. Learning is modification of behavior through practice, training, or experience. Explain with the help of social learning theory and with your own experience.

Q5. Write short note on any three of the following.

a) Any two perceptual errors with examples
b) Three ego states in Transactional Analysis
c) ERG theory of motivation
d) Work related attitudes Factors affecting human behavior

Q6. Communication is considered to be the most important and most effective ingredient of management process”. Give ways by which it can be made more effective.

Q7. Do a comparative analysis of leadership traits and styles of a corporate leader and a political leader.

Q8. A group can contribute to the effectiveness of an organization and if a group has problems, it can deteriorate the performance. Explain with the help of examples.

Case Study

The Industrial Engineering Change

An industrial engineer, Jayesh was assigned to an electronic assembly department to devise methods of improvement. In one assembly operation he soon recognized that a new fixture might reduce labor cost by about 40%. He discussed the situation with the group leader Rakesh, and then with supervisor, Mukesh. Rakesh was indifferent, but Mukesh was interested in the offer and added certain suggestions to Jayesh’s idea.

Feeling that he had Mukesh’s approval, Jayesh had the fixture made. With the permission of Mukesh, he assigned an assembler (Radha) to try the fixture. She was cooperative and enthusiastic and on very first day exceeded the expected improvement of 40%. When Rakesh was shown the results at the end of the day, he claimed that this was one of the fastest workers in the department and that results could not be generalized for the whole department.

The next day, Jayesh asked Mukesh for another operator to help prove the fixture. At this point, Mukesh noted that the fixture did not include his idea fully. Jayesh explained that he had misunderstood but that he would include his suggestions fully in the next fixture built. Mukesh however continued to be negative about the fixture.

When Jayesh attempted to instruct the other assembler the way he had instructed Radha, her reaction was negative. In fact, when he stopped instructing her, it seemed that she deliberately decreased her speed of work as she used the fixture. She also made some negative comments about the fixture and asked Jayesh if he felt he deserved his pay check for this kind of effort. At the end of the day her productivity was 10% below normal production by the old method.

Q1. Do the SWOT analysis of the group in details

Q2. Review the activities of management for supporting the change. What suggestion you would give to Jayesh to implement this change–effort in organization.

Q3. Why do think Rakesh is indifferent towards Jayesh’s suggestion? Do differing attitudes play a role in it?

Section C

Q1: Which of the following theories was proposed by Douglas McGregor?

Hierarchy of Needs Theory
Theory X and Theory Y
Two actor Theory
ERG Theory

Q2: What is the sequence of five stages of group development?

Forming, Storming, Norming, Performing, Adjourning
Norming, Adjourning ,Storming, Forming, Performing
Storming, Forming, Adjourning, Performing, Norming
Norming, Performing, Adjourning, Forming, Storming

Q3: Which of the following statement about personality is not correct?

Personality is always stable
Personality is a part of a person
Personality is the primary source of emotions in most people
Personality is an aggregate whole

Q4: An OB study would be at least likely to be used to focus on which of the following problems?

A fall in productivity in one shift of a manufacturing plant
A decrease in sales due to growing foreign competition
Excessive turnover of employees
An increase in absenteeism in a company

Q5: The creation of a whole that is greater than the sum of its parts is called–

Social Loafing
Synergy
Learning
Development

Q6: The degree to which members are attracted or loyal to the group is–

Cohesiveness
Synergy
Learning
Motivation

Q7: Which of the following is not a learning model?

Classical Conditioning
Operant Conditioning
Social Learning
Definite Learning

Q8: People are conscious, active participants in how they learn is theory of–

Social Learning Theory
Cognitive learning Theory
Definite Learning Theory
Classical Learning Theory

Q9: People work less hard in group because–

They don’t want to work
They think that there work is less noticeable in a group
They are not satisfied with their salary
They don’t like the boss

Q10: Assigning one’s personal attributes to another individual is–

Stereotyping
Stereotyping
Projection
Fundamental Attribution Error

Q11: One attribute of a person or situation is used to develop an overall impression of that individual or situation, is called–

Halo Error
Stereotyping
Projection
Selective perception

Q12: Which of the following factors is not there in big five model?

Extroversion
Openness & Experience
Sensing
Emotional Ability

Q13: Personality job fit theory is given by–

John Holland
Jerald Greenberg
Clayton Alerter
Fredrick Herzberg

Q14: When more duties are added to a job is called as–

Job Enrichment
Job Rotation
Job Enlargement
Job Description

Q15: A tendency for individuals to attribute their own success to internal factors and place blame for failures on external factors-

Self Fulfilling bias (Self-serving bias)
Selective Bias
Halo Error
Projection

Q16: Which of the following enables employees to make decisions about their jobs-

Empowerment
Enrichment
Enlargement
Rotation

Q17: Which statement is wrong according to theory X?

People avoid work
People must be controlled
People avoid responsibility
People are self directed

Q18: Which of the following is not a component of attitude?

Affective
Behavioral
Cognitive
Directive

Q19: The ability to influence punishment is called–

Coercive Power
Reward Power
Legitimate Power
Reference Power

Q20: Eric Berne began to develop his theories of Transactional Analysis in–

1930s’
1940s’
1950s’
1960s’

Q21: A person in his/her parent ego is not–

Protective
Supportive
Judging
Spontaneous

Q22: A person who experiences anger, fear and frustration is in the following ego state–

Free Child ego
Rebellious Child Ego
Adapted Child Ego
Dangerous Child Ego

Q23: Responses regarded as appropriate and expected from another person is–

Ulterior Transaction
Crossed Transaction
Complementary Transaction
Response Transaction

Q24: Communication is not–

Something which occurs between people
An expression of thought
A social and emotional process
A study of society

Q25: The most required thing in communication is–

Clarity
Clarity
Perception
Emotion

Q26: Leadership is

Influencing and motivating people
Making people to work
A sense of responsibility towards others
Dictatorship

Q27: Behavioral theory of leadership is represented by the managerial grid. Managerial Grid was developed by–

House & Mitchell
Fred Fiedler
Robert Blake and Mouton
Paul Hersey and Kenneth Blanchard

Q28: Among the following groups, which are not leadership styles–

Dictatorial and Participative
Formal and Informal
Laissez faire and Autocratic
Democratic and Autocratic

Q29: The most important leadership trait is

A sense of cooperation
A sense of cooperation
Communication
Goal directed behavior

Q30: A theory which describes leadership in terms of certain personal and special characteristics that are not acquired by knowledge and training but are considered inherited. The theory is–

Behavior Theory
Path Goal Theory
Contingency Theory
Trait Theory

Q31: Trait Theory

Attitude
Social need
Security
Goal achievement

Q32: A group which is determined by the organizational chart depicting the approved formal connections between individuals in an organization is called-

Task Group
Command Group
Standing Committee
Interest Group

Q33: The unspoken messages about ‘corporate culture’ are–

Cultural Group
Stories
Ceremonies and rites
Organizational heroes

Q34: There are various areas within the organizational domain where changes can be brought about for operational enhancement of the organization as well as desirable behavior of members. Find the changes which are not an Organizational change among the following.

Strategic Changes
People Oriented Changes
Perceptual Changes
Structural Changes

Q35: ‘There are various ways to manage resistance to change in the organization’ the most important being–

Participation and involvement
Participation and involvement
Timing of Change
Timing of Change

Q36: Out of the following which is not a conflict resolution method–

Avoiding
Competing
Accommodating
Filtering

Q37: Organizational development interventions are the building blocks that are planned activities designed to improve the organization’s functioning through participation of the organizational members. One of the activities involves collection of all the information about the state of the organization according to which action plans are designed to improve the health of the organization. This activity is–

Team Building
Intergroup Relationships
Methodologies Employed
Diagnostic Activities

Q38: In conflict resolution methods ’I win you win’ is–

Compromising
Accommodating
Competing
Collaborating

Q39: The organizations are interested that the employees behave in a manner that is desirable by the organization. The process by which certain types of behaviors are strengthened is known as–

Reinforcement
Motivation
Orientation
Development

Q40: Which of the following conflict resolution style is assertive and uncooperative?

Competing
Collaborating
Compromising
Avoiding