Essentials of Production and Operations Management (POM204)-Semester III

Essentials of Production and Operations Management (POM204)-Semester III

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1st Module Assessment

is the process by which raw materials and other inputs are converted into finished goods.
Select one:
a. Inventory
b. Logistics
c. Production
d. Supply chain
Question 1. Inputs in a production system includes _
.
Select one:
a. organization, output
b. process, procedure
c. system, supply
d. men, materials
Clear my choice
Question 2. Production system model is comprised of .
Select one:
a. Production system
b. Conversion sub system
c. Control sub system
d. All of the above
Clear my choice
Question 3. Which among the following is a correct statement?
Select one:
a. Operation Management is a subset of Production Management
b. Production Management is a subset of Operations Management.
c. Both Production Management and Operations Management are same
d. None of these
Clear my choice
Question 4.
is the process by which raw materials and other inputs are converted into finished goods.
Select one:
a. Inventory
b. Logistics
c. Production
d. Supply chain
Clear my choice
Question 5. Which is not a M of Operations Management?
Select one:
a. Man
b. Machine
c. Material
d. Mission
Clear my choice
Question 6. _, operating and control decisions are the three categories of decisions made by operations managers.
Select one:
a. Planning
b. Strategic
c. Inventory
d. Logistical
Clear my choice
Question 7. A production system model consists of . Select one: a. Inputs & Outputs b. Conversion sub system c. Control Sub System d. All of the above Clear my choice Question 8. are required to make a series of decisions in the production function.
Select one:
a. Personnel managers
b. Marketing managers
c. HR managers
d. Operation managers
Clear my choice
Question 9. __is to convert a set of inputs into a set of desired outputs. Select one: a. Production system b. Conversion sub system c. Inventory sub system d. Control sub system Clear my choice Question 10. Shop floor planning and control is a/an
.
Select one:
a. Strategic decision
b. Operating decision
c. Control decision
d. All of the above
Clear my choice
Production management refers to the application of management principles to the _ in a factory. Select one: a. Production function b. Inventory function c. Marketing function d. Supply chain function Question 11. Production management and operations management can be differentiated based on of finished goods and/or services.
Select one:
a. Inseparabilities
b. Ubiquities
c. Tangibilities
d. Perishabilities
Clear my choice
Question 12. _
is responsible for all the activities related to production of goods and services
Select one:
a. Production executive
b. Production workers
c. Production personnel
d. Production manager
Clear my choice
Question 13. ___
is the process in which resources or inputs are converted into more useful products.
Select one:
a. Inventory management
b. Materials management
c. Operations management
d. Logistics management
Clear my choice
Question 14. is one of the objectives of Production Management.
Select one:
a. right person
b. right cost
c. right quantity
d. continuous process
Clear my choice
Manufacturing operations or processes convert inputs into outputs Select one: a. Tangible b. Intangible c. Inseparable d. Perishable Question 15. Materials should be made available at right quantity, right place, right price and at right ___
.
Select one:
a. size
b. time
c. forecast
d. features
Clear my choice
Question 16. is one of the most important factors required for production activities.
Select one:
a. Money
b. Man power
c. Time
d. Customer
Clear my choice
Question 17. Production manager must have __
on wastages.
Select one:
a. notice
b. choice
c. control
d. plan

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2nd Module Assessment

Question 1. Which among the followng is not a qualitative technique of forcasting?
Select one:
a. Naive Approach
b. sales force composite
c. exponential smoothing
d. Trend Projection
Clear my choice
Question 2. The greatest smoothing effect is obtained by using:
Select one:
a. a moving average based on a small number of periods.
b. exponential smoothing with a small weight value.
c. the root-mean-square error.
d. the barometric method.
Clear my choice
Question 3. Quantitative forecasting techniques include:
Select one:
a. Delphi method.
b. manager opinions.
c. exponential smoothing.
d. consumer surveys
Clear my choice
Question 4. Trend projection is an example of which kind of forecasting?
Select one:
a. Qualitative
b. Time-series
c. Barometric
d. Econometric
Clear my choice
Question 5. Which among the followng is a qualitative technique of forcasting?
Select one:
a. Naive Approach
b. Delphi method
c. exponential smoothing
d. Trend Projection
Clear my choice
Question 6. Forcasting done for a duration of 3 or more years is known as .
Select one:
a. Short range forecast
b. Medium Range Forecast
c. Long range Forecast
d. None of the above
Clear my choice
Question 7. Judgment methods are LEAST likely to be indicated in which of the following situations?
Select one:
a. A new product is being introduced.
b. Short-term forecasts are made for a product with stable demand.
c. The Delphi method is necessary.
d. The underlying product technology is in transition.
Clear my choice
Question 8. Which among the followng is not a qualitative technique of forcasting
Select one:
a. Naive Approach
b. Jury Opinion
c. consumer Market Survey
d. Trend Projection
Clear my choice
Question 9. Long term is the correct time horizon for which of the following decisions?
Select one:
a. Facility location
b. Inventory management
c. Staff planning
d. Master production planning
Clear my choice
Question 10. The forecasting time horizon that would typically be easiest to predict for would be the _____
.
Select one:
a. medium-range
b. long-range
c. short-range
d. intermediate range
Clear my choice
Which among the followng is a quantitative technique of forcasting?
Select one:
a. Naive Approach
b. exponential smoothing
c. Trend Projection
d. All of the above
A qualitative forecast:
Select one:
a. predicts the quality of a new product.
b. predicts the direction, but not the magnitude, of change in a variable.
c. is a forecast that is classified on a numerical scale from 1 (poor quality) to 10 (perfect quality).
d. is a forecast that is based on econometric methods.
Question 11. Which of the following is not a qualitative forecasting technique?
Select one:
a. Surveys of consumer expenditure plans
b. Perspectives of foreign advisory councils
c. Consumer intention polling
d. Time-series analysis
Clear my choice
Question 12. In a straight line equation Y = a + bX; b is the .
Select one:
a. Y-intercept
b. Slope
c. X-intercept
d. Trend
Clear my choice
Question 13. If regression analysis is used to estimate the linear relationship between the natural logarithm of the variable to be forecast and time, then the slope estimate is equal to
.
Select one:
a. the linear trend.
b. the natural logarithm of the rate of growth.
c. the natural logarithm of one plus the rate of growth.
d. the natural logarithm of the square root of the rate of growth.
Clear my choice
Question 14. The use of a smoothing technique is appropriate when .
Select one:
a. random behavior is the primary source of variation.
b. seasonality is present.
c. data exhibits a strong trend.
d. All of the above
Clear my choice
Question 15. Which of the followng is a quantitative technique of forcasting?
Select one:
a. Naive Approach
b. Jury Opinion
c. consumer Market Survey
d. Linear Regression
Clear my choice
Question 16. Smoothing constant is indicated with the symbol
.
Select one:
a. Alpha
b. Beta
c. Gama
d. None of the given option
Clear my choice
Question 17. Forcasting done for a duration of 3 month or less is known as _.
Select one:
a. Short range forecast
b. Medium Range Forecast
c. Long range Forecaste
d. None of the given option

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3rd Module Assessment

Question 1. _ refers to the arrangement of machinery, equipment and other industrial facilities.
Select one:
a. plant lining
b. plant location
c. facility location.
d. plant layout
Clear my choice
Question 2. Aircraft assembly is an example of
.
Select one:
a. Product layout
b. Process Layout
c. Cellular layout
d. Fixed Position layout
Clear my choice
Question 3. The objective of good layout is to . Select one: a. reduce production. b. reduce wastages c. reduce productivity. d. reduce labour Clear my choice Question 4. Choose the odd one. Select one: a. Tailoring Shop b. Cookies Production c. Aircraft assembly d. Sugar production Clear my choice Question 5. Which of these is not a factor of location decision? Select one: a. Climate b. Culture c. Asset d. Proximity to Customers Clear my choice Question 6. “Batch-production” occurs when many _ items are produced together.
Select one:
a. different
b. similar
c. varied
d. specified
Clear my choice
Question 7. Tailoring Shop is an example of
Select one:
a. Batch Production System
b. Job Shop Production System
c. Process Production System
d. Project Production System
Clear my choice
Question 8. Group Technology is also Known as
.
Select one:
a. Product layout
b. Process Layout
c. Cellular layout
d. Fixed Position layout
Clear my choice
Question 9. The advantage of locating a plant in urban (city) region is the:
Select one:
a. availability of land.
b. disposal of waste is easy.
c. cost of operation is low.
d. large markets for finished products.
Clear my choice
Question 10. Cellular manufacturing is an approach whereby production can be done in
Select one:
a. Small batches
b. Medium batches
c. Size of the batch does not make any impact in production
d. None of given options
Clear my choice
Which among the following layouts is related with ship construction?
Select one:
a. Fixed position layout
b. Cellular layout
c. Product Layout
d. Process Layout
Product layout is also called as layout.
Select one:
a. process
b. product
c. line
d. matrix
Question 11. Fixed position layout is adopted when:
Select one:
a. Products are of different variety
b. Product is very heavy involving assembly of large number of parts
c. Products are in large numbers
d. All of the above
Clear my choice
Question 12. _
layout is also called as functional layout.
Select one:
a. Process
b. Product
c. Line
d. Matrix
Clear my choice
Question 13. Which kind of labour force is required in case of Jobbing Production?
Select one:
a. Highly Skilled
b. Semi skilled
c. Unskilled
d. All of the above
Clear my choice
Question 14. Grouping together of like machines in one department is done in
layout.
Select one:
a. process
b. product
c. line
d. matrix
Clear my choice
Question 15. __ layout is suitable for non-repetitive or standard type of production.
Select one:
a. Process
b. Product
c. Line
d. Matrix
Clear my choice
Question 16. Plant _ is the process which helps in determining where the plant should be located, for maximum operating economy and effectiveness.
Select one:
a. layout
b. design
c. location
d. arrangement
Clear my choice
Question 17. In
type of layout, machineries are arranged according to the sequence of operations.
Select one:
a. process
b. product
c. line
d. matrix

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4th Module Assessment

Question 1. Utilisation is measured by :
Select one:
a. Effective capacity / Design capacity
b. Actual output / Design capacity
c. Actual output / Effective capacity
d. Design capacity / Actual output
Clear my choice
Question 2. The feasibility of the proposed master schedule is assessed using the:
Select one:
a. aggregate plan
b. material plan.
c. rough-cut capacity plan.
d. available-to-promise inventory.
Clear my choice
Question 3. In aggregate planning, planners avoid focusing on individual products or services because:
Select one:
a. capacity can almost always be allocated to different products or services.
b. customers whose demand can’t be satisfied out of existing inventory can always be satisfied with other products or back orders.
c. costs for individual products or services are almost impossible to calculate.
d. focusing on a group of similar products or services tends to be more accurate.
Clear my choice
Question 4. refers to the capacity usage measurement.
Select one:
a. Capacity
b. Run hour
c. Efficiency
d. Utilization
Clear my choice
Question 5. Output measures of capacity are preferred for:
Select one:
a. High-volume processes
b. High customization
c. Flexible flow processes
d. None of the above
Clear my choice
Question 6. In the service sector, aggregate planning for the production of high-volume intangible output is directed toward
Select one:
a. finding the size of the workforce to be employed
b. planning for human resource requirements and managing demand.
c. attempting to manage demand to keep equipment and employees working.
d. smoothing the production rate.
Clear my choice
Question 7. Which of the following is NOT a capacity option of aggregate planning?
Select one:
a. varying production rates through overtime or idle time
b. back ordering during high-demand periods
c. changing inventory levels
d. subcontracting
Clear my choice
Question 8. The time horizon for an aggregate plan is typically:
Select one:
a. 3 to 18 months
b. 24 to 60 months
c. 0 to 3 months
d. None of the above
Clear my choice
Question 9. The aggregate planning strategy that is most likely to impact adversely upon the productivity of manufacturing workers is:
Select one:
a. Layoff of workers
b. Building anticipation inventory
c. Hiring of temporary workers
d. Use of overtime
Clear my choice
Question 10. Which one of these is not related to the master scheduling process?
Select one:
a. yield management
b. rough-cut capacity planning
c. time fences
d. available-to-promise
Clear my choice
The operations area input to the aggregate plan includes:
Select one:
a. Product design changes
b. Workforce capacities
c. Demand forecasts
d. Cost data
Which of the following functions of the production planning and controlling is related to the time table of activities?
Select one:
a. Routing
b. Scheduling
c. Dispatching
d. Expediting
Question 11. The push–pull boundary located at the beginning of a supply chain is known as:
Select one:
a. assemble-to-order (ATO) supply chain
b. make-to-stock (MTS) supply chain.
c. make-to-order (MTO) supply chain.
d. build-to-order (BTO) supply chain
Clear my choice
Question 12. Capacity decisions have a direct influence on performance of production system in respect of
.
Select one:
a. Delivery performance
b. Quality control
c. Plant size
d. Manpower
Clear my choice
Question 13. Scheduling shows:
Select one:
a. Total cost of production
b. Total material cost
c. Which resource should do which job and when
d. The flow line of materials
Clear my choice
Question 14. Scheduling deals with:
Select one:
a. Number of jobs to be done on a machine
b. Number of machine tools used to do a job
c. Different materials used in the product
d. Fixing up starting and finishing times of each operation in doing a job
Clear my choice
Question 15. Aggregate planning solves problems involving:
Select one:
a. aggregate decisions or stock keeping unit (SKU) level decisions.
b. stock keeping unit (SKU) level decisions rather than aggregate decisions.
c. aggregate decisions rather than stock keeping unit (SKU) level decisions.
d. aggregate decisions and stock keeping unit (SKU) level decisions.
Clear my choice
Question 16. Aggregate planning, to be effective, requires inputs from:
Select one:
a. throughout the supply chain.
b. all customers.
c. all departments
d. all suppliers.
Clear my choice
Question 17. What information does a master production schedule provide that an aggregate plan does not?
Select one:
a. Revenue information for the planning period
b. Specific product family production information
c. Expense information for the planning period
d. A specific machine schedule for each order

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5th Module

Question 1. Processes that operate with six sigma quality over the short term are assumed to produce long-term defect levels below ______________defects per million opportunities. Select one: a. 2.4 b. 3.4 c. 4.4 d. 5.4 Clear my choice Question 2. Inventory classified on the basis of annual consumption value is known as _______.
Select one:
a. ABC Analysis
b. HML Analysis
c. VED Analysis
d. SOS Analysis
Clear my choice
Question 3. Which of the folloing is a step in systematic cleaning of 5S?
Select one:
a. Identify points to check for performance
b. Determine acceptable performance.
c. Mark equipment and controls with visual indicators
d. All of the above
Clear my choice
Question 4. _ is a management approach for long term success through customer satisfaction.
Select one:
a. TQM
b. ISO9001
c. six-sigma
d. quality-circle
Clear my choice
Question 5. While setting quality objectives,
needs to be considered.
Select one:
a. Material quality
b. Customer
c. Market demand
d. All of the above
Clear my choice
Question 6. . Which of the folloing is a step in standardising of 5S?
Select one:
a. Establish a routine check sheet for each work area
b. Establish and document standard methods across similar work areas.
c. Document any new standard methods for doing the work.
d. All of the above
Clear my choice
Question 7. Which of the folloing is a step in sustaining of 5S?
Select one:
a. Determine the 5S level of achievement – the overall grade.
b. Perform worker-led routine 5S checks using the 5S check list
c. Conduct scheduled, routine checks by team leads or supervisors or by people from outside of the workgroup
d. All of the above
Clear my choice
Question 8. Which of the following is not a Dimension of Quality?
Select one:
a. Reliability
b. Features
c. Durability
d. Design
Clear my choice
Question 9. Total Quality Management (TQM) focuses on
.
Select one:
a. Employee
b. Customer
c. Employee and Customer
d. None of the above
Clear my choice
Question 10. Which of the folloing is a step in simplifying process of 5S?
Select one:
a. Determine a location for each item based on frequency of use and proper safety zone
b. Develop shadowboards and label items – a home for everything.
c. Determine how to replenish supplies
d. All of the above
Clear my choice
Question 11. Six-Sigma can help many _ to design better products with less wastage and at a minimum possible cost.
Select one:
a. companies
b. retailers
c. engineers
d. customers
Clear my choice
Question 12.
is one of the benefits of Six Sigma.
Select one:
a. Down-top approach
b. Top-down approach
c. Left-right approach
d. Top-level approach
Clear my choice
Question 13. JIT stands for Just-in _.
Select one:
a. time
b. term
c. test
d. today
Clear my choice
Question 14. Kaizen is a term.
Select one:
a. Greek
b. Latin
c. Japanese
d. Korean
Clear my choice
Question 15. _
concept is used to measure the company’s quality.
Select one:
a. Production system
b. Sales forecast
c. Six sigma
d. ISO 9001
Clear my choice
Question 16. In manufacturing a product, cost can be kept within control through_________ reduction.
Select one:
a. profit
b. loss
c. wastage
d. time
Clear my choice
Question 17. Better _ of the product improves consumers satisfaction, this enhances the goodwill of the organization.
Select one:
a. quantity
b. quality
c. shape
d. variations
Clear my choice
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Assignment 2
Case Study:
The stadium used by Manchester City Football Club was originally designed to be the central arena for the Manchester bid to host the 1996 Olympics. When the games were awarded to Atlanta, the City of Manchester refocused their efforts on the Commonwealth Games bid for 2002, which they won.
The stadium was originally planned as an 80,000 seat arena for the Olympics. This was revised down to a 60,000 capacity stadium for the Commonwealth Games. However, the Council’s main concern was that the stadium should have a sustainable future so the plan was revised down again to accommodate a future for the stadium as the new ground for Manchester City football club to replace their Main Road Stadium in Moss Side. The revised plan meant that the capacity for the Games in 2002 was 38,000 which then rose to 48,000 in 2003 when it was handed over to Manchester City football club. Construction of the stadium took 3,000 workers just over 2 years to complete and was handed over to the organisers four months ahead of the games. The Commonwealth Games was a spectacular success both for British athletes and the City of Manchester. However, there was no sentiment shown when the bulldozers moved in just hours after the closing ceremony. The track was removed, a third tier of seating was added and the central pitch was lowered. The conversion costs of £30 million were met by the football club.
This plan was not without criticism, as there were many calls by leading athletes for a large athletics stadium to be kept. However, the stadium from both Sydney and Atlanta Olympics became rugby and baseball grounds respectively. The Manchester Stadium has also been used as a concert venue and has a capacity for 60,000 fans, one of Europe’s largest open air concert venues.
In 2010, an application was granted to expand the capacity to 60,000 for football fans. In 2002 the Manchester Commonwealth stadium had two tiers of seating, but after the stadium’s conversion to a football ground, it had three tiers of seating. There are 2,000 parking spaces at the stadium itself with a further 8,000 spaces provided locally, there are 2 train stations within a half hour walk of the ground and for concerts and special events a bus service is set up. The stadium is used twice weekly during the football season, hosts conferences, major sporting events and even weddings.
Question 1. The original capacity for the Commonwealth Games stadium was reduced from 60,000 to 38,000 in year 2002.
Select one:
a. TRUE
b. FALSE
c. can’t say
d. Mostly false
Clear my choice
Question 2. Construction of the stadium took 3,000 workers just over 2 years to complete and was handed over to the organisers four months ahead of the games.
Select one:
a. TRUE
b. FALSE
c. can’t say
d. Mostly false
Clear my choice
Question 3. Application was granted to expand the capacity of Manchester Stadium to 60,000 for football fans in the year 2010.
Select one:
a. TRUE
b. FALSE
c. can’t say
d. Mostly false
Clear my choice
Question 4. The stadium from both Sydney and Atlanta Olympics became baseball and rugby grounds respectively.
Select one:
a. TRUE
b. FALSE
c. can’t say
d. Mostly false
Clear my choice
Question 5. The stadium is used twice weekly during the football season, hosts conferences, major sporting events and even weddings.
Select one:
a. TRUE
b. FALSE
c. can’t say
d. Mostly false

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