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Information Technology for Managers (VVN)
1 . Depict the differences between strategic and tactical planning
2 . What is the recriuitment process? Explain the steps in the process of recruitment process.
3 . Interpersonal Behavior Approach to management emphasizes managing people by understanding their individual psychological needs. Describe group influence and Hawthome
4 . Differentiate between risk analysis and risk communication?
5 . Incremental model emphasizes short-run solution of a problem rather than long-term goal accomplishment. It has various models Explain the rational,incremental and garbage-can model.
6 . Which approach management uses to understand managerial functions and individual psychological needs
7 . The communication process is made up of various components like feedback, message, understanding and channel . Which are the actual physical product from the source?
8 . ‘What is JIT ? Explain briefly its characteristics.
Case Detail :
In the past three to four decades, many management theorists, and writers have made remarkable contribution in the study of decision making process management. By studying the various approaches to management analysis, we can understand the concept of management and have a better understanding of managerial functions and models like rational, garbage, top-down approach and so on.
1. Rational model is a …………………..model which suggests that manag ers engage in completely rational decision process, ultimately make optimal decisions and process, and understand all information relevant to their decisions at the time they make them
2. The garbage-can model is effective in which of the situation/s? just give one example
3. Which decision-making models emphasizes short-run solution of a problem rather than long-term goal accomplishment?
1. JIT (Just-In-Time) inventory control is an approach to inventory control, which stipulates that materials should arrive just, as they are needed, in the production process. Which of the following would generally not be associated with a successful JIT program, for the purpose of inventory control?
Well-organized receiving and handling of materials purchased from suppliers
Strong management commitment
Suppliers located in diverse and distant locations
High quality of materials purchased from suppliers
2. Information that originates outside the organization is known as external information. Which of the following is/are example(s) of external information in an organization?
Daily receipts and expenditures
Salesperson Quotas
Descriptions of customer satisfaction with products and services
Quantity of an item in hand or in inventory
3. Which of the following decision-making models emphasizes short-run solution of a problem rather than long-term goal accomplishment?
Rational model
Satisficing model
Incremental model
Garbage-can model
4. Sofia works in one of seven research and development departments at General Automobile Corporation. This would suggest that General Automobiles has a
Functional structure
Divisional structure
Flat structure
High degree of centralization
5. Which of the following information processing systems gives the output in the form of summary and exception reports that are useful to the managers?
Decision support system
Management information system
Office automation system
Transaction processing system
6. In which of Likert’s four systems of leadership, managers do not have complete confidence and trust in subordinates but nevertheless, solicit advice from subordinates while retaining the right to make final decision?
Participative leadership style
Benevolent-authoritative leadership style
Suppliers located in diverse and distant locations
High quality of materials purchased from suppliers
7. Performance appraisals are important in an organization because they
I. Provide systematic judgments to support promotions.
II. Provide a basis for coaching.
III. Provide a basis for counseling.
IV. Let subordinates know where they stand with the boss.
Only (I) above
Only (II) above
Both (I) and (II) above
All (I), (II), (III) and (IV) above.
8. Ratio analysis helps a manager to compare the performance of the organization with its previous performance or the performance of its competitors. Which of the following is a ratio of creditors’ contribution to that of the owners?
Current ratio
Debt-equity ratio
Return on investment (ROI)
Net profit margin
9. Which of the following inventory techniques uses cards to monitor inventory movement?
ABC Analysis
JIT Approach
Kanban
Kaizen
10. A decision support system (DSS) is an interactive computer system used to plan and make decisions. Which of the following is/are true with regard to Decision Support System (DSS)?
I. Executive decisions are the focal points in DSS.
II. DSS specializes in easy-to-use software.
III. DSS employs interactive processing.
IV. The control and use of DSS rests with the central information management department.
Only (I) above
Both (I) and (II) above
Both (III) and (IV) above
(I), (II) and (III) above
11. Which of the following is/are postulates of the path – goal theory?
I. The leader clearly defines the path to goal attainment for subordinates.
II. The leader motivates subordinates to participate in decision-making.
III. The leader sets clear and specific goals for subordinates.
IV. The leader suitably rewards employees as per their performance.
Only (II) above
Only (IV) above
Both (II) and (IV) above
All (I), (II), (III) and (IV) above.
11. Which of the following is/are postulates of the path – goal theory?
I. The leader clearly defines the path to goal attainment for subordinates.
II. The leader motivates subordinates to participate in decision-making.
III. The leader sets clear and specific goals for subordinates.
IV. The leader suitably rewards employees as per their performance.
Only (II) above
Only (IV) above
Both (II) and (IV) above
All (I), (II), (III) and (IV) above.
12. Behaviorally Anchored Rating Scales (BARS) is a sophisticated performance rating method. Which of the following is not true with regard to BARS?
BARS minimizes subjective interpretation inherent in graphic rating scales
BARS makes use of ‘anchors’ (common reference points of performance)
BARS concentrates on job-specific behaviors and hence is highly meaningful
BARS is a simple and cost-effective rating method
13. Which of the following is not true with regard to functional authority?
Functional authority is the authority staff members have over line members within the limits of their functions
Functional authority has the same effect as line authority but it doesn’t have the right that line authority has, to punish violations or deviations in order to ensure compliance
Functional authority is limited to those areas where a staff member has some technical competence
Functional authority is in sync with the principle of unity of command.
14. Creativity is an important factor in managing people. Which of the following is not truewith regard to the creative process?
Creativity is the ability to develop new ideas
The creative process starts with unconscious scanning
Intuition connects the unconscious with the conscious
Insight leads to intuition
15. According to “expectancy theory”, the probability of an individual acting in a particular way depends on
I. The personality of the individual and the likelihood it will change.
II. The company and its potential to be moving in the right direction.
III. The situation.
IV. The strength of that individual’s belief that the act will have a particular outcome and on whether the individual values that outcome.
Only (I) above
Only (IV) above
Both (I) and (III) above
Both (II) and (IV) above
16. Which of the following techniques for improving productivity aims at reducing costs by analyzing and improving individual operations of a product or service?
Work simplification
Time-event network
Value engineering
Total Quality Management
17. Span of control an important factor, which is to be taken into account when undertaking organizational design. Maintaining a large span of control within an organization is most effective in all except one of the following situations?
When subordinates prefer autonomy
When tasks are routine
When jobs are similar but have varying performance measures
When subordinates are highly trained
18. Functional job analysis is a widely used systematic job analysis approach. Which of the following dimensions of an individual’s job does functional job analysis focus on?
I. Data, people and jobs pertaining to the individual’s job.
II. Interpersonal relationships required to perform the job.
III. Tools and equipment used by the worker.
IV. Products and services produced by the worker.
Only (I) above
Both (II) and (IV) above
(I), (III) and (IV) above
Both (II) and (IV) above
19. Organizational culture is the collection of shared values, beliefs, rituals, stories, myths and specialized language that foster a feeling of community among organization members. Which of the following is not a characteristic of organization culture?
It differentiates one organization from another
It defines the internal environment of an organization
It ensures consistency in the behavior of organization members
It remains absolutely stable throughout the life of an organization
20. Management By Objectives (MBO) is a system for achieving organizational objectives, enhancement of employee commitment and participation. Which of the following is notan advantage of MBO?
Role clarity
Clarity in organizational action
Personnel satisfaction
Flexibility.
21. Which of the following are the characteristics of the planning process usually adopted in Japanese Management style?
I. Long-term orientation.
II. Individual decision-making.
III. Decisions flowing from bottom to top and back.
IV. Slow decision-making.
Both (I) and (II) above
Both (I) and (III) above
Both (II) and IV) above
(I), (III) and (IV) above
22. Which of the following refers to the flow of information among persons at different levels, who have no direct reporting relationships?
Horizontal communication
Diagonal communication
Upward communication
Downward communication
23. Every organization structure, even a poor one, can be charted. Which of the following isfalse with respect to Organization Chart?
It is a vital tool for providing information about organizational relationships
It provides a visual map of the chain of command
Charting an organization structure can show up the complexities and inconsistencies, which can be corrected
It shows authority relationships as well as informal and informational relationships
24. As Arvind Misra is reviewing the progress of his organization in meeting its organizational goals, he is struck by the fact that his organization has an organizational structure that might be causing problems. The current structure diffuses accountability, makes it difficult to respond to changing conditions quickly, and results in situations where someone might have two bosses. Which of the following organization forms best fits these disadvantages being experienced by Mr. Misra?
Geographical structure
Matrix structure
Divisional structure
Customer structure
25. The garbage-can model is effective in which of the following situation/s?
I. When managers have no specific goal preferences.
II. When the means of achieving goals are unclear.
III. When there are frequent changes in the participants involved in decision-making.
IV. When the degree to which decision-makers can determine optimal decisions is limited by the individuals’ capacity and intelligence.
Only (IV) abov
Both (I) and (II) above
Both (III) and (IV) above
(I), (II) and (III) above
26. Which of the following is true about the conclusions drawn from the trait approach to leadership?
The trait approach identifies traits that consistently separate leaders from nonleaders
There are certain traits that guarantee that a leader will be successful
The trait approach is based on early research that assumes that a good leader is born, not made
Leadership is a simple issue of describing the traits of successful leaders
27. Which of the following information systems has low-volume data and analytical models as data inputs?
Management Information System
Decision Support System
Executive Support System
Transaction Processing System
28. An objective is the object or aim of an action. Management by Objectives (MBO) is a management process that is popular in many organizations. It is the joint setting of goals and objectives by superiors and subordinates. A major difference between traditional objective setting and MBO is
In MBO, there are multiple objectives covering a range of organisational activities
In traditional objective setting the objectives, once formulated, provide direction for management decisions
In traditional objective setting the objectives, once established, form the criteria against which actual accomplishments can be measured
Traditional objective setting is ‘top down’ only, while MBO is both a ‘top down’ and ‘bottom up’ process.
29. In the Japanese management style, the controlling function is characteristic of
I. Focus on individual performance.
II. Control by peers.
III. Extensive use of quality control circles.
IV. Fixing blame.
Both (I) and (II) above
Both (I) and (III) above
Both (I) and (IV) above
Both (II) and (III) above
30. The strengths and weaknesses of each alternative become obvious in which step of the decision making-process?
Identifying the problem
Identifying the decision criteria
Analyzing the alternatives
Implementing the alternative
31. The recruitment procedure is initiated when a vacancy occurs and is reported to the HR department. Which of the following is usually the first step followed in the recruitment procedure?
Designing job description
Developing a job specification
Performing job analysis
Attracting a pool of applicants
32. Managers making ethical decisions may belong to any of the three levels of moral development. Which of the following stages describes the conventional level of moral development?
Following rules only when it is in one’s immediate interest
Valuing rights of others and upholding absolute values and rights, regardless of the majority’s opinion
Sticking to rules to avoid physical punishment
Living up to what is expected by people who are close to oneself
33. Direct control is the control that is exercised after the deviations from plans have occurred. Which of the following is not an underlying assumption of direct control?
Performance can be measured
Personal responsibility is absent
he time expenditure is warranted
Mistakes can be discovered in time
34. Which function of management involves filling, and keeping filled, the positions in the organization structure?
Organizing
Planning
Staffing
Controlling
35. Which of the following is not true about ‘power’?
Power requires no formal position
Power works both ways – downward and upward
Power is derived from many sources
Power is a narrow term compared to authority.
36. In an organization, a superior has the right to get tasks accomplished by his subordinates, but the responsibility remains with the superior. This principle which intends to eliminate the practice of “passing the buck”, is known as
Authority on par with responsibility
Hierarchy of authority
Unity of direction
Downward delegation of authority
37. Robert Owen was one of the prominent contributors to preclassical management thought. Which of the following did Robert Owen advocate/propose?
Division of labor
Legislative reforms to improve working conditions of labor
Profit-sharing plan
Study of management
38. The major disadvantage of the divisional structure is
Diseconomies of scale
Requires people with general managerial capabilities
Managerial vacuum
Duplication of activities and resources
39. Power based upon identification with a person who has desirable resources or personal traits is known as
Coercive power
Legitimate power
Expert power
Referent power
40. Which of the following decision-making models emphasizes short-run solution of a problem rather than long-term goal accomplishment?
Rational model
Satisficing model
Incremental model
Garbage-can model
We Also Provide SYNOPSIS AND PROJECT.
Contact www.kimsharma.co.in for best and lowest cost solution or
Email: solvedstudymaterial@gmail.com
Call: +91 82907-72200 (Call/WhatsApp) or +91 88003-52777 (WhatsApp Only)