Room Division Management

Room Division Management

Q1. What information should be included on a reservation form?

Q2. What are the responsibilies of a hotel repersantative?

Q3. Give a definition of an ‘upgrading’.

Q4. What are the four major Global Distribution System (GDS)?

Q5. Explain the difference between a travel agency and tour operator

Q6. What is the most important source of reservations in the hotel industry?

Q7. What are the four core processes of a typical Hotel?

Q8. Give a difinition of a process in an organisation?


Q1. What is SICO

Q2. How the department of a hotel is responsible for cleaning the room? Name the department

Q3. Who is the head of the Housekeeping department, Explain their roll?

  1. Which one of the following is not available in the in-flight menu.
  2. What is SICO
  3. What is Hollywood Twin
  4. What is a motel
  5. Which one of the following is a heritage hotel10
  6. One would find boatels in
  7. Which one of the following Organizations is operating youth hostels around the world
  8. Which restaurant chain was involved in a controversy related to beef follow
  9. Why are electric kettles provided in four star and five star hotels
  10. What is cabana
  11. Efficiency Rooms are
  12. Cocktails are mixed only by expect cocktail makers or experienced bar tenders. Infact, they are proud of their skills. Why is that so ?
  13. The guest enters into a large hotel from its
  14. A Duplex room is a room with
  15. What is a mock tail
  16. If a golf course , house riding track and casino have been provided within the premises of a hotel then it is a
  17. A hotel smaller in size with modest boarding and lodging facilities is known
  18. Founder of Hotel Taj Mumbai was
  19. Name of the founder of Obroi Group of Hotel Chain
  20. Hotel Asoka , which became flagship hotel of ITDC came into being in the year
  21. Identify the hierarchical sequence
  22. Modified American plan includes
  23. American plan refuse to
  24. Which state has the maximum number of heritage hotels in India
  25. The DND cards in a maids trolley belong to
  26. Name the underlines cloth used on a restaurant table
  27. APR is the term used in hotel industry for identifying30
  28. Identify an international franchise hotel chain
  29. Table d’ hot” is a term related to
  30. A food service operation of a limited menu and self service is
  31. A hotel employee who handles restaurant and tour reservations, travel arrangements etc is
  32. A hotel room with all guest rooms occupied is called
  33. Regular published rate of a hotel or other travel service is called
  34. A room viewing a landscape, water body or any other service view is
  35. Food or beverages served in guest room is known as
  36. Pensions are found in
  37. Which is the first state in India to convert its Maharaja’s into hotel
  38. In which year Indian Tobacco company (ITC) entered hotel industry
  39. American service is otherwise called
  40. Which one of the following hotel faced terrorist attack


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