Q1. Define the term ‘Industrial Relations’. Also discuss, in brief, the causes and effects of poor industrial relations.
Q2. “The history of ‘Indian Trade Union Movement’ during the pre-Independence period has been full of partitions and mergers”. Discuss, quoting suitable examples.
Q3. Discuss, in brief, the machinery provided under the Industrial Disputes Act, 1947 (As amended up to date), for settlement of industrial disputes.
Q4. Define the term ‘Grievance’. Also explain the Model Grievance Procedure for the redressal of grievances.
Q5. Discuss, in brief, the various steps taken by the Government from time to time to encourage workers’ participation in management in our country.
Q6. Identify the factors responsible for indiscipline in industry. Also explain the procedure of disciplinary action.
Q7. Write short notes on the following:
a) Benefits available to employees under the Employees State Insurance Act, 1948.
b) Deductions ‘permissible’ and ‘not permissible’ under the Payment of Wages Act, 1936.
c) Compulsory Arbitration as provided under the Industrial Disputes Act, 1947 (as amended upto date.)
Q8. Write short note on any two of the following:
a) The procedure of Collective Bargaining.
b) Illegal Strikes.
c) Procedure for registration of trade unions.
d) Difference between ‘Suspension’ and ‘Dismissal’.
Chief Engineer Raju
Raju has been with the company for the last 15 years. He is considered to be very competent in his job. Raju always greeted people with a smiling face and never lost his temper on the shop floor. Workers had considerable regard for him. In union circles Raju enjoyed a good reputation for his fairness. He had a unique style of his own when it came to personnel matters. He advocated patience and restraint while dealing with people. He would often say “gone are the days when one could deal with employees strictly. Now you have to be flexible, considerate and fair”.
A yound man of 25, Madan is always keen on meeting production targets. He took genuine interest in his job and handled all his assignments carefully. He is of the view that top management and specially the HR manager more often than not, might fail to back up supervisors in their efforts to bring about some discipline in the plant. He believed that complaints from supervisors are ignored by management and as a result, workers get encouraged to indulge in disruptive activities, adversely affecting production.
Balbir, a skilled worker, has recently been elected as the Joint Secretary of the Union. He holds leftist political views, though he is not a member of any political party. He is ambitious and wants to reach the top levels in union circles as quickly as possible.On Monday, Raju had hardly entered in his office when the supervisor Madan rushes in.
Madan: Sir, there is a great commotion in the section. No one is working. Even after repeated requests, workers have not stopped the shouting and hooting. Sir, please come to the shop and see for yourself the extent of indiscipline that has become rampant.
Raju: Madan, take your seat. Tell me the truth. I will come to the shop floor if you so desire. But first tell me why are you so much upset.
Madan: Sir, you know, Balbir, the joint secretary of the union, was loitering around and not attending to his machine. I called him and told him to go to his machine and start it.
Raju: Then what happened?
Madan: Balbir retorted quickly, “Do not shout at me. Your lung power does not work here. Even your bosses cannot order me about like that. What are you, after all?” Many workers gathered around and witnessed the scene.
Raju: O.K. Now please go to your section. I will ask Balbir to come immediately.
Balbir: Sir, you wanted me to see you? What is the purpose?
Raju: Please sit down. What would you have? Tea or coffee? (Presses the buzzer). Bring two cups of tea. (After the tea has arrived)-Do you need more sugar? Balbir, tell me now why are you after Madan? He is a sincere and hardworking young supervisor and you should cooperate with him.
Balbir: Sir, first listen to me and then decide. This Madan has run amuck. Kal Ka Chokra, he thinks he is Hitler. This morning the security staff did not allow two workers of my section in. Somehow I came to know. I left the section and went to see the security officer. With Great difficulty I managed to get the two workers punch their cards and join duty. On my return I saw Madan fuming and fretting. In a derogatory tone he started shouting at me. When I could stand it no longer I also raised my voice and told him to go and report against me.
Raju: Look! Balbir you are a responsible union official. You should not have created the scene. After all a supervisor has to ensure discipline. I am sorry you have set a bad example for other workers. How do you want me to proceed? Madan is very sore at being insulted in the presence of so many workers. I have to do something so that such incidents do not occur again.
Q1. Who is at fault and why?
Q2. Do you think unionized employees require a different kind of treatment on matters relating to discipline?
Q3. What should Raju do now to check both Madan and Balbir from going to the street future?
1 In the beginning of industrial revolution, with regard to settlement of industrial disputes, the Government believed in :
2 Which of the following, according to section 2 (K) of the Industrial Disputes Act, 1947, is not treated as Industrial Dispute?
3 Which of the following is not a part of Conciliation Machinery for the settlement of industrial dispute’s under the Industrial Disputes Act, 1947 (as amended upto date)?
4 Which of the following is not a part of Adjudication Machinery under the Industrial Disputes Act, 1947 (as amended upto date)?
5 Which of the following is not a part of machinery for the settlement of industrial disputes under the Industrial Disputes Act, 1947 (as amended upto date)?
6 Which of the following is not the measure to prevent industrial disputes?
7 Which of the following statements is not correct?
8 The Grievance Committee should give its decision regarding the redressal of the grievance within (as per Model Grievance Procedure):
9 Which of the following is not an internal cause of indiscipline?
10 Which of the following is not an internal cause of indiscipline?
11 Which of the following statements is not correct?
12 Which of the following statements, as per trade union Act, 1926, is not relevant with regard to trade union?
13 Function of the trade union do not include:
14 Trade union do not play the role of :
15 All India Trade Union Congress (AITUC) was formed in:
16 Bhartiya Mazdoor Sangh (BMS) was formed in :
17 Labour Movement’ is started by:
18 The Trade Unions Act was passed in :
19 Which section of the Trade Unions Act, 1926 defines the term “Trade Union”?
20 Which is not one of the characteristics of a trade union?
21 Under the provision of the Trade Unions Act, which of the following statements is not correct?
22 The institutions of Work Committees was provided in the year:
23 Which of the following is not true in the case of the 1975-Scheme of Workers’ Participation in Industries:
24 Which of the following statements is not true in the case of the 1983- Scheme of Workers’ Participation? in Management?
25 Which of the following statements with regard to the Scheme for appointing Workers’ representative in the Board of Management, is not true?
26 Which of the following is not a part of ‘Negotiation Stage’ of collective bargaining?
27 Which of the following is not a part of ‘Preparation for Negotiations’ in connection with collective bargaining?
28 Which of the following is not a part of ‘Negotiations of Agreement’ in connection with collective bargaining?
29 Which of the following is not one of the causes for limited success of collective bargaining in India?
30 Which of the following is not a role of collective bargaining?
31 Which of the following is not a feature of collective bargaining?
32 Which of the following is not the objective of industrial relations?
33 Which of the following sections of the Trade Unions (Amendment) Act, 1947 (though not enforced) permits the registered Trade Union whose recognition is withdrawn under sub-section (3) of section 28 G to make an application for re-recognition after six months from the date of withdrawal of recognition?
34 Which of the following is not a pre-requisite to collective bargaining?
35 The Industrial Employment (Standing Orders) Act, applies to every industrial establishment employing:
36 The Minimum Wages Act was passed in:
37 The Employees State Insurance Act was passed in :
38 The payment of Wages Act, 1936 deals with:
39 The Employees Provident Fund & Misc Provisions Act was passed in:
40 Lock-out is declared by:
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