SMU, 1st Sem MBA, MB0048 –Management Process and Organizational Behavior (Summer 2015)

Q1. List and describe the different strategies in the Organization.
Listing the strategies
Explaining the strategies
Q2. What do you mean by Decision Making? Explain Decision making under certainty, uncertainty and risk. Describe the steps in Creative Decision making.
Definition of Decision making.
Decision making under certainty, uncertainty and risk
Steps in Creative Decision making
Q3. What is meant by ‘span of control’? Differentiate between narrow
span of control and wide span of control. What are the factors that
influence the span of control?
Meaning of ‘span of control’
Difference between narrow span of control and wide span of control
Factors that influence the span of control
Q4. Define Organizational behavior. What are the various approaches to Organizational behavior?
Definition of OB
Approaches to OB
Q5. Perception is the way we see and interpret things. Explain the importance of such ‘perception’. What are the factors affecting perception?
Importance of perception
Factors affecting perception
Q6. Give the definition and importance of ‘Motivation’. Describe ‘Maslow’s hierarchy of needs theory’.
Definition of Motivation
Importance of Motivation
Maslow’s hierarchy of needs theory

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