SMU, 1st Sem MBA, MB0039 –Business Communication

Q1. As a speaker you are addressing a group of people. What could be the possible barriers in this communication?
Q2. What is the importance of Kinesics and Proxemics in communication? Explain with
Kinesics with example
Proxemics with example
Q3. What are the steps in making oral business presentation?
Q4. Imagine a new product from kids’ apparel industry. Write a persuasive letter to customers, persuading them to buy your company’s product.
Choosing the product and describing in letter
Persuading the customer to buy it
Q5. You are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?
Aspects to be kept in mind during job interview
Q6. Write short notes on:
a) Skimming
b) Notices
a) meaning and role of skimming
b) Meaning and role of notices

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